Software QA Engineer

Cisco is seeking a Software Quality Assurance Engineer passionate about finding code defects and improving the quality of our Cisco products!

Whom You'll Work With:

We are looking to hire a Software Quality Assurance Engineer to join our Secure Client Team. The Cisco Secure Client helps enable a highly secure connectivity experience across a broad set of PC and mobile devices.

Our diverse groups deployed products on over 130 million latest desktop and mobile devices, including iPhone, Android, and Windows Phones. Join us!

What You'll Do:

• Learn new skills and product features supported by a great team environment.

• Working with developers, you'll independently design and plan tests to ensure the quality of our products.

• Craft testing supporting documentation.

• Discover defects and drive them through the resolution through the tests you devise.

• Proactively troubleshoot and solve issues related to the entire protocol stack.

• Build automated test suites using Python, Java, or similar languages and support their continual enhancement.

• Collaborate with other Cisco teams, including Development, Escalation, Documentation, and Marketing.

Who You Are:

• You are self-motivated, driven, and engaged. You're passionate about testing and enjoy collaborating in a team-based environment.

• You have fun learning new technologies. You want to get to the bottom of things, understand what's happening, and make a difference! You are someone who doesn't give up when faced with complex problems.

• You have experience with software testing methodology.

• You enjoy creating test plans, finding defects, and crashing required documentation.

• You have a consistent track record of building positive relationships with technical engineers and non-technical customers.

• You possess superb verbal and written communication skills for interacting with team members and providing detailed product documentation.

Basic Qualifications:

• Minimum three years of software QA experience with an MSEE/CS or five years of QA experience with a BSEE/CS or related technical degree or equivalent experience.

• Minimum two years of experience with TCP/IP stack and networking/security protocols

• Minimum two years of experience with one of the platforms: Windows, macOS, and Linux or Mobile platforms - iOS/Android

• Minimum two years of experience with automation using Python.

Desired Skills

• Experience in testing VPN clients, firewalls, or other network/application security products

• Secure coding and encryption protocol experience

• Experience with regression testing and automation tools

• Experience working on security concepts such as SSL, Digital Certificates, code signing, etc.

• Agile development process experience, and we know we're better together.

This role requires the engineer to be on-site at least two to three times weekly at the Boxborough, MA office.

Why Cisco Secure

We're global, adaptable, and diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture committed to driving innovation and allowing you to make an impact. We #InnovateToWin, and we know we're better together. That's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the best small and Mid-sized enterprise security solution. Cisco Secure continues to grow and evolve year after year, with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, customer focus, and desire to change things up!

There are so many amazing reasons to join Cisco. Learn more here!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.