Software Product Manager

Job Summary

Vertiv is currently seeking a Software Product Manager with a background in Data Center Infrastructure management, or similar field, to help define and build the future of our software application & services offer. The ideal candidate will demonstrate a solid understanding of the data center and edge markets and leverage their experience in delivering and supporting management solutions to the global marketplace. This is a highly visible role within the organization, working closely with our development and software engineering functions.

Responsibilities:

• Use your deep insights into target markets, the competitive landscape, customer needs, and industry trends to inform product strategy.

• Able to utilize software and networking knowledge to converse with customers and stakeholders to address needs and concerns on areas such as security, compliance, data privacy and sovereignty concerns.

• Own the vision and strategy for Vertiv software and services, with the goal to improve the user experience and drive application adoption.

• Drive product development project teams, championing new product proposals and development through to commercialization.

• Own short- and long-term feature definition based on a deep understanding of customer needs, market trends, and competition. You will lead the product lifecycle through various stages from inception to launch to continuous improvement.

• Partner with engineering to drive successful product releases. You will be engineering's connection to our customers and will be responsible for bringing them along for the ride.

• Engage frequently with customers and community members to learn about their needs, and support sales and customers in a pre- and post-sales capacity.

• Envision and deliver new capabilities from concept to launch and rollout, including customer validation, marketing plans, documentation, and field enablement.

• Collaborate closely with cross-functional teams, including engineering, services, product marketing, and sales.

• Partner with Product Marketing to develop messaging and content in a variety of forms (written, recorded, live presentation) for deployment in a number of digital marketing communication channels (web experience, e-mail, social and third party)

• Work in partnership with field sales and support teams to define aspects of commercialization plans, such as sales training, customer training resources and field competency for successful hand-off and backing of field teams.

Requirements:

• 5-8 years related work experience in launching, supporting, and marketing enterprise software solutions.

• Experience with formal product development processes, with a track record of applying rigor to drive to commercial success.

• Knowledge of the data center and/or edge infrastructure market.

• Experience marketing to data center and IT professionals

• Demonstrated effectiveness working in cross functional teams, both local and remote, with effective ability communicating product strategy, driving stakeholders to shared vision and goals.

• Excellent communication ability in written, verbal, and in live presentation settings

• Ability to convey technical information at the appropriate level of detail depending on the context (g., published collateral, customer presentations, sales training material, senior management reviews)

• Ability to travel approximately 20%, including international travel.

• Excellent organization and time management skills

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

About Vertiv

Vertiv is a $5.7 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.