Software Product Manager - Diagnostic Imaging

Diagnostic Imaging is looking for an experienced Software Product Manager to join our team to execute business strategy across an impactful portfolio of software products, including IDEXX Web PACS (picture archiving and communication system). This is an exciting opportunity for a driven, enthusiastic, and customer-focused professional to contribute to our rapidly growing business to enhance our customers' experience and advance our product position in the market, all while being part of a high-performing, engaged team.

In this role, you will:

• Be responsible for the development, management, and execution of multiple areas of our product roadmaps, with strategies targeted at delivering value to both our customers and IDEXX

• Communicate directly with customers to gain feedback on user product experiences and opportunities

• Gather insights to shape the direction of the product(s): identify customer needs and market trends, research competitor products, and understand technology advancements in related markets

• Develop and manage product requirements, manage areas of product backlog(s) and shared prioritization tools

• Manage complex projects to maintain and improve products, coordinating internal resources to ensure products are completed and delivered on schedule and are positioned for commercial success

• Prepare/present reports and other information summarizing work activities and various analyses as needed to highlight issues, resolve questions, and regularly inform business and executive leadership

• Support Commercial Marketing and Business Operations partners in pricing strategies, research initiatives, and development of sales enablement tools

• Create and lead presentations, conduct demos, contribute to white papers and additional product updates for organizational marketing materials

• Contribute to strategic direction for product lines consistent with overall Line of Business strategy and IDEXX missions

• Promote/train product advantages and benefits to IDEXX employees, key vendors, and other partners

• Participate in outside industry groups and forums related to product or business activities

What You Will Need to Succeed:

• Collaborative approach to working with cross-functional teams to define, deliver, and support our products

• A strategic mindset to identify and prioritize initiatives having the greatest impact on our customers and business

• Strong technical aptitude for system and application integration and communication

• Deep understanding of the customer and competitive ecosystems; DICOM/PACS/Imaging experience is a plus

• Experience working within Agile (Scrum) framework for software development; CSPO a plus

• Ability to adapt to a fast-paced environment and manage multiple priorities in various stages of completion

• Robust reasoning, analytical, and critical thinking skills to resolve issues and perform prioritization exercises

• Initiative, creativity, and focus to define unknowns, complete projects, or resolve issues with minimal guidance

• Organization, with the ability to manage multiple projects and data sets at once

• Influencing skills to gain alignment on decisions and ensure focused support for the product line(s)

• Understanding of segmentation/targeting, product positioning/pricing, and forecasting/promotion

• Excellent presentation and communication skills, both verbal and written

• Bachelor's degree / advanced degree in technology or business or 5-7 years of product management experience

Why IDEXX?

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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