Software Operations Business Planner

Job Summary

This role is responsible for developing and implementing effective business plans to maximize identified opportunities and achieve performance goals within the organization. The role leads the overall business planning, metrics, and resource management activities across the Personal Systems Software organization. The role works with internal and external partners to manage partners, contracts, software procurement, and other key business initiatives in support of PS Software's long-term visions and strategy.

Responsibilities

• Manages complex internal / external partner relationships in support of the organization's goals.

• Manages data and business analysis to develop business plans and make recommendations.

• Works independently to construct strategic plans and execution models.

• Defines the metrics required to measure business performance, compares actual data to forecasted values, and develops the process for identifying and addressing performance gaps.

• Identifies, cultivates, and fosters new business opportunities and relationships to increase revenue and enhance profitability.

• Contributes to priority projects with complex analysis and assists in developing recommendations.

• Works closely with business leaders to develop business plans based on historical and forecasted data and reports.

• Develops go-forward business plan recommendations based on potential risks and returns.

• Works with operations teams to identify opportunities for optimization, automation, and simplification.

• Ensures the organization meets business continuity goals and requirements

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 4-7 years of work experience, preferably in strategy, planning, operations, market research, or a related field or an advanced degree with 3-5 years of work experience.

Knowledge & Skills

• Experience in business planning, metrics, and resource management.

• Vendor and contract management

• Business Strategies

• Data Analysis

• Data Visualization & automation toolsets such as Microsoft Power Platform (nice to have)

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.