Software Integration Engineer

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers.

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

As a Software Integration Engineer, you will be responsible for supporting safe and efficient operations, exposing system deficiencies and setting issue priorities, and driving root-cause analysis and tracking issue resolution. This will require on-call triage support during flight testing hours, development of tools to assist with triaging and root-cause analysis, and working with cross-functional teams to drive resolutions and long-term validation. You will need to develop a broad understanding of how our entire software stack works across vehicle, ground, and cloud systems.

What You'll Do

• Work with software engineers across the organization to gain an in-depth understanding of each of our systems, digging into code and understanding changes as they get deployed into the field

• Triage incidents that occur in the field, identify the appropriate engineering owner, and work with engineers to root-cause and drive resolutions

• Maintain the software configuration of the fleet, including ensuring all software that is being deployed has been sufficiently validated and is the correct version for what it being tested

• Work with project managers to set weekly priorities across the engineering team to improve system performance and operational efficiency

• Build tools and automation to assist with all of the above

What You'll Bring

• Proficiency in Python, including data analysis tools like numpy and pandas

• Proficiency with version control systems like Git, and CI/CD (Continuous Integration/Continuous Development) systems like Github Actions and TeamCity

• Familiarity with Rust and C++ programming languages

• Experience with hardware and software validation process and infrastructure, such as hardware and software-in-the-loop systems and software release management

• Experience with issue tracking systems, such as Atlassian Jira

• Ability to provide technical guidance and mentorship to junior engineers

• Strong problem-solving skills with the ability to troubleshoot complex interdisciplinary problems, and strong collaboration skills to work with cross-functional partners to drive analysis and resolution

• Strong safety-focused mindset for building software for flight operations

• Knowledge of mechanical, electrical, and software aspects of drone/aircraft and ground systems

• Bachelor's degree in Computer Science, Engineering, or related field.

What Else You Need to Know

The starting cash range for this role is $130,000 - 165,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!