At Apple, new ideas quickly become extraordinary products, services, and customer experiences. Imagine the possibilities when your passion and dedication are applied to enriching the life's of your friends, family, and 100s of millions of Apple's users around the world.
Your life's best work could be an interview away.The Communication Applications team designs and engineers the communication cornerstones of iOS, macOS, and watchOS: the Messages, FaceTime, and Phone applications. We're also the masterminds behind IDS, the communication backend for iMessage, FaceTime, Apple Watch, Continuity, Apple Push Service, HomeKit, and more. Our team is seeking a passionate and organized engineer who can rapidly and accurately review and prioritize new bug reports, design and deploy tools to optimize the bug report triage process, and shepherd the team's work into daily builds. We need someone who is comfortable in an exciting environment with rapidly changing priorities and someone curious and creative to invent better tools and processes.
Proficient with JIRA issue tracking, Bugzilla, and/or other bug tracking tools
Excellent at communicating clearly, concisely, and with empathy
Superb organization skills
Experience testing software and/or providing customer support
Please join us in strengthening the Apple ecosystem and bringing users together with industry-leading communications technologies. The Communication Applications team is a passionate and tight-knit team of engineers searching for a highly-motivated individual to build powerful tools, cultivate learning, and guide multi-team efforts. This is a high-impact team looking for a high-impact individual.Responsibilities Triaging/investigating incoming bug reports Developing/maintaining scripts to streamline bug report triage Effectively communicating decisions and priorities Maintaining code repositories
BS in Computer Science or equivalent