Software Engineering Manager, Galaxy, Core Services

Outreach Seattle , WA 98113

Posted 3 months ago

To The Role

Outreach Galaxy is the eco-system that empowers our customers to drive more actions within Outreach. Executed well, Galaxy goes virtually unnoticed. It simply gives sales representatives the ability to take action seamlessly - whether that action occurs through an Outreach owned feature or through a third party tool - with each action informing the next. While we support more than 50 integrations at this time - we need to redesign the experience from the ground up to make it simple and intuitive for third-party developers to build upon, for our different application teams to integrate and expose API functionality for consumption as well as put the building blocks in place for what it would take to monetize this platform. We are looking for a seasoned Software Engineering Manager to build out a team from the ground up, collaborate closely with our customers, Marketing and Product in leading the team to conceptualize, design and deliver on this challenge.

About the Team

The mission of the Galaxy team is to extend the core Outreach offering beyond itself, by joining all the other tools needed for sales onto one single pane of glass, unifying engagement and intelligence across all these tools. At the same time, drive the feedback loop to enable learning and better insights into actions taken across our platform and this eco-system. This team will work closely with the Product and Marketing teams at Outreach to design and develop their solution. The team will own the end to end experience for external partners developing on our platform, as well as enabling and curating the API functionality we want to expose, and driving the long-term vision of making the platform a business in itself.

Your Daily Adventures Will Include

  • Manage, coach, and mentor a team of up to 9 engineers

  • Build a team culture of growth, impact and trust

  • Own the project backlog for your team, working closely with product management and engineering stakeholders to identify projects and set priorities

  • Define and track key performance metrics for your team

  • Collaborate closely with recruiting to define job requirements, interview candidates, and build the team

Basic Requirements

  • 3+ years of management experience with software engineering teams

  • Experience with complex architecture in a fast-paced environment

  • Previous experience mentoring and growing an engineering team

  • Demonstrated success owning and delivering on problem statements from start to finish

  • You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other's back no matter what, we're one with our customers, and we find strength in diversity and inclusion

Preferred Qualifications

  • Proficiency in working with services written in Golang is highly desirable

  • Experience with our technical stack: Ruby on Rails, Node.js, Elixir, ElasticSearch, MySQL, AWS, Docker and Kubernetes

Why You Will Love it Here

  • 100% medical, dental, and vision coverage for full-time employees

  • Unlimited PTO (and people actually use it!)

  • 401k to help you save for the future

  • Company-organized and personal paid volunteer days to support the community that supports us

  • Fun company and team outings because we play just as hard as we work

  • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

  • A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

  • Employee referral bonuses to encourage the addition of great new people to the team

  • Plus, unlimited snacks and beverages in our kitchen

Why You'll Love It Here

  • 100% medical, dental, and vision coverage for full-time employees

  • Flexible time off

  • 401k to help you save for the future

  • Company-organized and personal paid volunteer days to support the community that supports us

  • Fun company and team outings because we play just as hard as we work

  • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

  • A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

  • Employee referral bonuses to encourage the addition of great new people to the team

  • Plus, unlimited snacks and beverages in our kitchen

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Software Engineering Manager, Galaxy, Core Services

Outreach