Software Engineer Test

At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.

The Software Engineer in Test is responsible for evaluating the overall quality of NICE CXone products by developing test automation scripts and frameworks. As an integral contributor to our Agile development teams, the SET designs and executes automated test cases to ensure the highest level of quality and timely deliveries to the NICE CXone platform.

How you will make an impact:

• Develop and execute a complete test automation strategy for assigned products and features including functional, security, scalability and load testing requirements.

• Design, extend, optimize and execute maintainable test automation based on business requirements and functional specifications.

• Communicate automation results, risks and project status to management team as well as other stake holders

• Follow and execute on team-specified "done" criteria for testing features to achieve sprint goals.

• Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated

• Create automation tasks and monitor individual sprint burn-downs to ensure completion. Assist others on the team to do the same.

• Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement)

• Identify log, track and report bugs to management and development team

• Communicate in an effective and professional way

Have you got what it takes?

• BS in Computer Science or similar field or equivalent work experience required.

• Knowledge of quality automation practices and policies

• 2+ years OOP Experience

• 2+ years of experience with test automation tools

• 2+ years of experience writing SQL statements

• Demonstrable skills in developing maintainable test automation

• Experience testing web & API services

• Thorough understanding of the following types of testing: Functional, Usability, Load, Stress, Integration, Data validation, Performance, Automated testing and Regression

• Experience with Selenium or other UI testing framework

You will have an advantage if you also have:

• Experience with Telecommunications

• Experience with VoIP Technology

• CI/CD DevOps experience

• Cloud experience, AWS preferred

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.