Find Your Forward as a Software Development Engineer, Senior at Fiserv, a FORTUNE 500 member, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we're pushing the boundaries of what's possible in our industry with deep expertise and a dedication to innovation. We support our team with a collaborative work environment that values leadership and new ideas.
Members of our software development team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.
In this role, you'll help build the technology responsible for our core services. Your work will influence the success of companies across the world. Our Technology team are experts in the field, working to evaluate and improve today's systems while building tomorrow's.
What does an extraordinary Software Engineer, Senior level do?
As a Software Engineer, Sr. you will be a part of small but growing team of talented people responsible for customizing and implementing a sophisticated enterprise online banking software platform in a fast-paced results oriented environment.
Your background in software programming and consulting experience will allow you to work directly with clients as well as internal project managers and other development resources. The environment is .NET with a SQL backend and each project contains integrations with third party vendors including proprietary credit union and bank host systems. Relationship building is an important aspect of the position, where the individual will focus on securing strong professional relationships with clients in anticipation of additional customizations and product add-on sales in the future.
Essential Job Responsibilities:
Install, configure, customize, upgrade, support and solve all technical issues related to the internet banking solution within both on premise and hosted environments
You will work directly with clients and third party vendors to understand business needs, define requirements, quote project as well as build and implement the solutions proposed.
Hands on development and resolution of all technical issues within an on premise and hosted client environment
You will work with senior management to define and implement technical processes and procedures within department focusing on client happiness and efficiency
Handle the workload of technical resources within the team based on timelines established by Project and Senior Managers
You will communicate project status, issues and risks to project partners
Maintain and create technical project documentation and client worksheets
Work closely with Product Development and Professional Services developers to resolve complex technical issues related to current projects
Train clients on Architect SDK onsite and local
Lead internal technical development training sessions
Perform other duties as assigned.
Basic requirement for consideration:
High School Diploma or GED required. Bachelor's degree in Computer Science, MIS, Mathematics, Engineering high preferred. Equivalent work experience may be substituted in lieu of degree.
Minimum of 5 years of software development experience preferably in the financial services industry demonstrating increasing responsibility.
Strong working understanding of web applications
Requirements gathering/analysis skills
Experience working directly with customers
Experience programming in C#, ASP.NET, Java Script and jQuery
Knowledge of .NET and SQL Server, IIS, web development
Strong knowledge of networks including VPN's, VM servers, load-balancing and terminal services is required.
Excellent organizational, time management, problem solving and decision-making skills.
Ability to perform successfully in a high-pressure, fast-pace working environment.
Ability to work independently with little direction.
Careful attention to detail in all aspects of the job.
Strong communications skills. This position requires extensive interaction on the phone and by e-mail with our clients, third-party vendors, and other employees.
Proficiency with software development tools like the following: Microsoft Visual Studio, Microsoft Visual Source Safe, Araxis Merge (or another text file comparison tool), Microsoft SQL Enterprise Manager and Query Analyzer.
Experience delivering high volume, critical web sites such as Online Banking
Previous experience conducting training sessions in varied formats
Familiar with Credit Union host data systems such as Symitar and Summit
Previous work experience with the banking and financial industry as it relates to Internet home banking applications is a plus.
Who We Are:
The Digital Banking Group provides industry-leading products and services for online and mobile channels to help financial institutions drive deeper relationships and more effectively compete in digital transformation. Digital Channels develops innovative online banking and mobile banking solutions for financial institutions of all sizes with a mission to deliver easy and compelling digital financial management and money movement systems. Leveraging in-depth research, user experience design, and industry best practices, the Digital Banking Group's online banking and mobile banking solutions are ranked as the top solutions in the market and adopted by some of the largest and most innovative financial institutions.
Fiserv is an Equal Opportunity Employer/Disability/Vet.