Software Engineer - Servicenow

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.

The Commercial and Credit Banking team delivers and supports all the technology used in commercial banking, including Credit, Web, Payments, Capital Markets and Treasury. We deliver innovative, secure, compelling technology solutions to enable the customer to conduct business quickly and efficiently while delivering business value to the company.

Overview:

As a Software Engineer, you will provide designs, specify information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. You will serve as an application developer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Your primary focus will be to provide solutions that are technologically sound. You may also complete day-to-day support activities and special projects while directing and monitoring the activities of less experienced personnel.

Tech stack:

• ServiceNow, JavaScript, Python, C, Java

Primary Responsibilities:

In this role, you will:

• Complete and oversee basic to complex systems analysis, design, and development.

• Play a key role as an individual contributor on complex projects while maintaining an excellent functional understanding of the supported application(s).

• Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects.

• Prepare and manage the technical component of project plans.

• Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing.

• Prepare and review test data and execute detailed test plans. Complete any required debugging.

• Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms.

• Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives.

• Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff.

• Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.

• Maintain efficient operation and effectiveness of supported applications.

• Recommend new technology, policies, or processes to benefit the organization and improve deficiencies.

• May lead or participate in technical evaluations of vendor software.

• Follow and promote use of development standards and procedures.

• Maintain a good understanding of the business being supported and its functions, processes, operations, and strategic direction.

• Promote an environment that supports diversity and reflects the M&T Bank brand.

Education and Experience Required:

Minimum of an Associate's degree and 5 years' systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 5 years' systems analysis/application development experience

Working experience with ServiceNow

#LI-JB3 #LI-Hybrid

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,581.10 - $155,968.51 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America