Job CategoryProducts and Technology
Work across the organization, partnering with other teams and driving platform upgrades/modifications to support company goals.
Provide input into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform reliability and serviceability.
Enable the adoption of public cloud by normalizing and evangelizing deployment techniques and design patterns.
Develop and own best practices/methodologies for monitoring, provisioning, configuration management, capacity planning, automation, etc. to improve organization-wide visibility into how distributed systems interact and perform in production.
Service Ownership: triage reports of failures and inconsistencies in production services, performing fault analysis and providing bug fixes as necessary.
Ensure that we are continuously raising our standard of engineering excellence by implementing best practices for coding, testing and deployment.
Within the first few months, you will be expected to:
Build relationships with colleagues across the entire organization.
Familiarize yourself with available documentation and processes.
Understand the needs of the organization, assess the efficacy of our current processes and develop a plan to address gaps.
Fully document current platform architecture and be able to speak meaningfully about it.
The following is desired of the successful candidate:
Experince developing scalable solutions public cloud technologies (AWS, Azure, GCE, etc.)
Proficiency with OOP Coding: Java / Python / Perl / Etc.
Proficiency with automating tasks using scripting/coding/tooling
Experience working in large-scale production environments where your approach to challenges must work for thousands of nodes.
Basic understanding of development methodologies such as Agile, RUP and PDCA (Demming cycles).
Familiarity with build automation toolsets and approaches as well as release engineering (in the context of deployment in a large-scale production environment).
Basic understanding of LAN networking (TCP/IP, UDP, IPv4 and IPv6).
Expert level understanding of linux OS's (CentOS, RHEL and Oracle Linux preferred).
Experience automating systems deployments and config management.Understanding of JVM and Java Web technologies.
WAN networking including routing protocols such as BGP.
Experience with next-generation firewalls
Docker and attendant deployment/orchestration technologies
CDN (Akamai, Cloudflare, etc.)
Qualifications and Characteristics:
You will be a tremendous success at Salesforce if you possess and consistently demonstrate the following attitudes and characteristics:
You enjoy communicating with others in the interest of letting them know what is going on. You are transparent and are upfront about things that go rightand things that go wrong.
You enjoy being challenged and can think on your feet.
You have a strong sense of urgency and can quickly prioritize many competing interests.
You measure and define success in terms that are "bigger" than yourself.
You're willing to do whatever it takesfrom talking to the CEO to breaking down cardboard boxes.
You enjoy being part of a team and want to take full advantage of the opportunities to grow that it provides
Team Values Statement:
We value being able to trust those we work with. Trust is not aspirationalit is a prerequisite.
We value the ability to cope with the unexpected and embrace change.
We covet our personal time and want the results of our hard work to be more of it.
We value people who endeavor to be approachable, make their motives known, welcome frank discussion and freely share information.
We spend the majority of our weekday hours working; and we want to enjoy that time. We embrace mischievousness and shenanigans because sharing a good chuckle with people you care about is one of life's greatest gifts.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.