Software Engineer, Ruby/Javascript

New Relic Portland , OR 97228

Posted 2 months ago

Your Opportunity

New Relic is looking for a software engineer to help us build software that makes the external customer experience with the support team truly awesome. We strive to allow customers to intuitively self-serve and have rapid resolution times for issues that require human touch through software.

We're a small team that likes to keep it fun by working together while also keeping an eye on putting out quality products.

What You'll Do

  • Build/maintain applications that allow customers to interact with the support team

  • Interacting with internal stakeholders to insure alignment on team efforts

  • Unit testing, integration testing, and performance testing

  • Serve as customer support on a rotating basis to help with issues that our customers may experience

  • Work on POCs to help shape the next generation of our applications

  • Utilize the agile process to help the team plan and implement its work

Your Qualifications


  • Ruby experience

  • JavaScript experience

  • Experience supporting customer issues

  • Experience writing unit and integration tests

  • Strong communication skills

  • A desire to work collaboratively


  • Knowledge/experience with containers

  • Experience working in React, GraphQL, and Jest frameworks

  • Go (GoLang) experience

Please note that visa sponsorship is not available for this position.

Our Office

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)all while maintaining the energy, agility and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is the industry's largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We're proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we're a global company focused on building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here:


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Software Engineer, Ruby/Javascript

New Relic