Software Engineer

Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our intuitive approach to payment plans and relief distribution leads to improved enrollment and recovery rates that significantly exceed industry standards. As a result, individuals clear their debts more quickly and incur fewer penalties, while our partners experience fewer delinquencies and increased revenue.

At Promise, we prioritize treating people facing financial difficulties with respect and dignity, offering them the necessary tools and resources to thrive. Our team's expertise spans various sectors, with technology specialists from renowned companies like Google, Stripe, and Palantir, as well as esteemed government leaders.

We've successfully secured over $50 million in funding, with backing from prominent investors like 8VC, Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (previously known as Sweat Equity Ventures), and Howard Schultz. We are honored to have recently been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview

As a Software Engineer at Promise, you will be at the forefront of transforming our vision into reality. You'll play a pivotal role in designing and building our core product offerings from the ground up, shaping the technical foundation of our mission to revolutionize how governments engage with their constituents trying to pay off debt. Being in the early stages of our product development provides you with a unique opportunity to leave a significant imprint on our software architecture and user experience. Join us in our fast-paced, growth-driven environment where your code will make a direct impact on people's lives and improve government efficiency.

What you'll do:

• Design, develop, and maintain features for our consumer app, as well as components of our communications and integration platform.

• Utilize a data-driven methodology to optimize code performance, scalability, and reliability.

• Collaborate with teams across the stack, ensuring that our software solutions address genuine user needs and real-world challenges.

• Lead the coding, testing, and deployment of key functionalities, while continually seeking feedback to refine and improve.

• Make informed technical decisions that align with our overarching goal: to enhance the way government serves its constituents.

What will enable you:

• A minimum of 5 years of experience in software development, preferably building large scale, enterprise applications and working in startups or highly dynamic environments.

• Experience in building AI products, showing a solid understanding of the challenges and innovations in artificial intelligence.

• A heartfelt commitment to creating software that centers around equity and accessibility.

• An inclusive approach to teamwork, valuing diverse perspectives, and being eager to both share your insights and gain wisdom from those around you.

• Willingness to travel at least 25% based on business needs.

• Technical Tools & Expertise:

• Familiarity or interest in programming languages like Java, Python, JavaScript/TypeScript, or C++. We value your unique experiences and understand that you may excel in other languages not listed here.

• Experience with database technologies, like SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).

• Exposure to cloud platforms like Google Cloud is valuable, as is understanding tools such as Docker and Kubernetes.

• Knowledge of version control tools, like Git or Mercurial, and any engagement with CI/CD pipelines. Experience using tools like Jenkins, Travis CI, or CircleCI is great too.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.