Software Development Manager

Service Express, Inc Grand Rapids , MI 49504

Posted 2 months ago

Service Express's software development team is charged with designing, developing, and operating internal and external digital products. These products allow Service Express to provide fantastic customer service and reliability to its customers. The Software team is responsible for finding the best solutions to solve today and tomorrow's operational challenges as we scale and grow.

In this role, you will primarily work as a Software Development Manager within the IT Software team as a people manager for roughly ten engineers. You will be a mentor and a coach for your team members. You will focus on helping them grow and scale their skills and their career while they deliver quality and reliable code.

Position Responsibilities

  • A technical professional who has shifted their focus from daily code contributions towards an emphasis on growing people and teams

  • An excellent communicator with strong interpersonal skills that help you align a team around a vision

  • Strive to set clear expectations for team members

  • You actively solicit, synthesize and deliver timely and meaningful feedback

  • Energized by creating a transparent environment focused on sharing

  • Committed to building an open, diverse, and inclusive team

  • Experienced with building, adopting, and maintaining RESTful API's.

  • Knowledge of professional software engineering best practices for software delivery performance, coding standards, code reviews, CI and CD processes, testing, and operations

Required Skills & Knowledge

  • Be a role model and professional coach for engineers with a strong bias for action and focus on craftsmanship

  • Be an influential mentor for your team members including development best practices and career planning

  • Recruit, retain and develop exceptional engineering talent

  • Manage, measure and improve our engineering processes

  • Occasionally unblock engineers on complex issues via pair programming, whiteboarding, and design sessions

  • Collaborate with Team Leads and Product Owners to advocate for and ensure the prioritization of the right work at the right time

Nice to Haves

  • Scaled Agile Framework (SAFe) delivery experience

  • Dev-Ops and automation expertise

Why Work For Service Express?

Service Express is a Grand Rapids, MI based data center maintenance company seeking talented and successful individuals with integrity and a strong work ethic.

We believe people join cultures not companies. At Service Express, our Core Value is to "work with our employees to help them achieve their personal, professional and financial goals." Our philosophy has always rested on the belief that when our employees achieve their goals, the company will flourish.

By combining a proactive approach to better service and better solutions, we create long-term partnerships with customers based on mutual respect, trust and loyalty.

We continue to grow more every year and our employee and customer focused approach to business has helped generate double-digit growth since our start in 1993. Here you are more than an employee; you are a member of the Service Express Team.

We aren't the only ones that think Service Express is a great company, though!!!

  • Named by Forbes as one of America's Best Small Companies

  • Made the list of the Top Company Cultures by Entrepreneur.com and CultureIQ

  • Consistently been named one of the 101 Best and Brightest Companies to Work For

  • Among the Inc. 5000 fastest-growing private companies in America

Service Express is an equal opportunity employer. Authorization to work in the U.S. is a precondition of employment. Service Express, Inc. does not sponsor applicants for work visas.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Delivery Manager Cloud Development

Pwc

Posted 2 days ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimising our information technology capabilities. You'll help PwC understand, plan for, and realise strategic business opportunities in information technology. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Take action to ensure everyone has a voice, inviting opinion from all. - Establish the root causes of issues and tackle them, rather than just the symptoms. - Initiate open and honest coaching conversations at all levels. - Move easily between big picture thinking and managing relevant detail. - Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. - Develop specialised expertise in one or more areas. - Advise stakeholders on relevant technical issues for their business area. - Navigate the complexities of global teams and engagements. - Build trust with teams and stakeholders through open and honest conversation. - Uphold the firm's code of ethics and business conduct. The Research, and Prototyping team provides continuous testing, technical evaluations, and rapid prototyping across various technologies to identify solutions that are fit for PwC's Network of Firms. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 6 year(s) of progressive roles managing enterprise-wide technology transformation and innovation. Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Fields of Study: Management Information Systems, Information Technology Certification(s) Preferred: PMP, ITIL, CCNA, Cloud-related certifications, and CISSP preferred but not required Preferred Knowledge/Skills: Demonstrates intimate-level abilities and/or a proven record of success managing efforts in the following areas: * Possessing a technical background in architecture or engineering in enterprise technology; * Conducting rapid prototyping and testing methodologies (e.g. Proof of Concepts); * Providing technical and functional evaluation of various technologies; * Possessing the ability to appropriately articulate, recommend, and document various technologies as a strategic fit for PwC; * Designing and building technology solutions aligned to a global central service environment; * Juggling multiple projects at once and the ability to quickly pivot to different tasks as needed by the business or leadership; * Working with multiple stakeholders across functional and technical skill sets; * Building and maintaining relationships across the network of firms to effectively deliver Technology Transformation activities on behalf of the team; * Encouraging improvement and innovation; and, * Nurturing and developing less-experienced staff through coaching and written and/or verbal feedback. Demonstrates intimate level abilities and/or a proven record of success in the following areas: * Driving and executing the delivery of global technology solutions for member firm adoption; * Contributing to the development of new subject matter/technical domain specialization; * Resolving complex problems by continuously applying significant independent judgment and by collaborating with others; * Influencing others through a small team of direct reports, through work on projects and in teams, and/or through leading portions of larger projects; * Engaging with teams from project inception to understand goals and create project plans; * Reporting at team and leadership levels on project status, execution of project based on cost, service level, and performance; * Identifying areas of change management and suggesting innovative ways to address it; * Preparing reports and presentations at the project and executive levels; * Working with leaders/owners of the process or service to be knowledgeable of current practices and identifying areas for improvement; and, * Facilitating collaboration among team leads on a project to address project issues and execution. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Pwc Grand Rapids MI

Software Development Manager

Service Express, Inc