Software Development Manager

JOB PURPOSE:

The Software Development Manager will lead and manage our technical team in the design, development, and implementation of complex solutions for our enterprise applications . The Software Development Manager will play a key role in setting and achieving strategic objectives while ensuring adherence to company policies and standards. This is a hybrid role in Sioux Falls, South Dakota.

KEY FUNCTIONS:

• Provide coaching, mentoring, and guidance to a team of application developers to foster professional growth and development.

• Collaborate with key business stakeholders to understand and analyze their requirements.

• Lead discussions to design and develop enterprise systems, leveraging applications like ServiceNow and CRM, to fulfill business needs and objectives.

• Drive the design and development of complex software applications, including customization and integration of enterprise applications.

• Ensure adherence to best practices, coding standards, and quality assurance processes.

• Analyze and resolve technical challenges and roadblocks faced during the development process. Proactively identify potential issues and provide timely solutions.

• Oversee the testing and quality assurance processes to ensure reliable and bug-free software releases.

• Lead the release and upgrade cycle, coordinating with other teams to ensure smooth deployment of enterprise applications.

• Plan, prioritize, and manage application development projects to ensure timely delivery and delivered within budget.

• Stay up-to-date with emerging technologies and industry trends to enhance the development process and improve efficiencies.

• Monitor application performance and make recommendations to improve systems and enhance the user experience.

• Ensure compliance with security and data protection policies for enterprise application development.

• Communicate effectively and professionally in all forms of communication with internal and external customers.

• Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.

• Adhere to Midco's privacy guidelines to ensure each customer's privacy.

• Maintain regular attendance to be available to provide direction and communication to team members.

• Be available to provide assistance to team members outside of normal business hours as necessary.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.

• Support the mission, vision and values of Midco.

• Collaborate effectively with internal and external customers to ensure exceptional service.

• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.

• Remove obstacles for team members. Encourage creative solutions.

• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.

• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.

• Demonstrate business acumen by using data to drive decisions and actions.

• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.

• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.

• Actively follow Midco policies and procedures.

• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• 5+ Years of experience leading a team of Software Developers is required.

• Experience in Dynamics 365 F&O or Dynamics CRM Development is required.

• Experience leading a team of Dynamics 365 F&O or Dynamics CRM developers is preferred.

• 3+ years of hands-on Software Development experience is required.

• Proficiency in C# and .NET and familiarity with modern software development frameworks and tools.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.

• The noise level in the work environment is moderate to loud.

• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

Midco:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.

• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.

• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV

• Great opportunities to get involved in volunteerism

• Generous 401(k) match and paid time away from work programs

• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.