Software Development Director (Oci)

Cloud Engineering Infrastructure Development:

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCI's foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all.

We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged.

Technical Operations and Support (TOS) Platform Engineering org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and standardization of how OCI provides support to its customer. The objective is to empower customer to self-resolve issues, and when not possible then provide the fastest streamlined help in the industry. To support the vision, we are establishing the foundation using AI/ML to automate self-help-self-resolve, building a new unified support platform that manages end-to-end lifecycle of support request, and designing automation products that learns, evaluates, and provides path to resolution to service team engineers.

This is a brand new org, building brand new products ground up and approaching like a startup to delight our customer faster.

Who are we looking for?

We're looking for a hands-on leader with strong technical background and management experience to come lead and build a team responsible for building in distributed systems, virtualized infrastructure, and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up.

These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. Your team of engineers can have significant technical and business impact.

Career Level - M4