Software Developer, Salesforce

Department Summary

In partnership with and in support of administrative stakeholders, the Business Information Technology team designs, develops, configures, enhances, optimizes, and maintains products and platforms that enable UCLA's business functions (e.g., Budget & Financial Management, Student Information, Faculty Information, Business Information, Human Resource Information, Customer Relationship Management).The Customer Relationship Management (CRM) Products team conceives, configures, monitors, defines, tests, delivers, monitors, optimizes, and refines CRM products and application technologies, including but not limited to mobile and web applications, collaboration tools, CRM products, budget/financial management products, HR applications, and other services. This department also works to optimize user experience, address digital accessibility needs, and establish the highest standards of quality assurance and release management for UCLA's administrative applications and technologies.

Position Summary

The Software Developer, Salesforce will develop and configure multiple Salesforce applications, including Sales Cloud and Marketing Cloud orgs and associated third party apps, by adhering to coding best practices and standards. They will help ensure that all functionality and capabilities meet the needs of a broad range of customers, partners, and key stakeholders by translating requirements into code that enhances the usability, creates business value, and elevates the customer experience.

This team member will also conduct testing, troubleshooting, and debugging to enable optimal performance. Additional responsibilities include conducting research of emerging technologies and industry practices for Customer Relationship Products; making recommendations regarding best practices and technologies for adoption and providing input to continual improvement activities for assigned projects.

The Software Developer, Salesforce will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage Customer Relationship Products and applications. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
  
  Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

Three years experience working in one or more of the following fields: computer science, computer information systems, software development, or a related field. (Required) Five or more years experience working in one or more of the following fields: computer science, computer information systems, software development. (Preferred) Three or more years experience with Salesforce Development. (Required) One or more year experience with Salesforce Marketing Cloud. (Preferred) Experience developing in Salesforce technologies such as Apex, Lightning Design, and/or LWCs, Visualforce. (Required) Experience in languages like Java/J2EE, .Net, Node.js, Python, JavaScript, PHP, or similar. (Required) Experience with planning for deployment and creation of feedback mechanisms. (Required) Experience developing and executing complex test plans. (Required) Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred) Knowledge and skill in secure software development, software repository skills, and software specification, design, modification, implementation and deployment of large-scale scope. (Required)Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree In one or more of the following fields: information technology, computer science/engineering, or related field or equivalent experience/training. (Required) Bachelor's Degree In one or more of the following fields: information technology, computer science/engineering, or related field. (Preferred) Salesforce Certified Platform Developer I and or II (Preferred) Marketing Cloud Developer or Administrator (Preferred) Salesforce Certified Administrator (Preferred)

Special Conditions for Employment

• This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

The anticipated pay range for this position is $127,440-$141,600, annually; salary is dependent upon the skills and experience of the selected finalist.

NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Schedule

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Applications%20Programmer%203%20(TBD_921)