Primary Job Duties & Responsibilities
This is a job in the Intelligent Automation Center of Excellence, as a Software Developer creating Intelligent Automation capabilities using robotics tools.
Evaluates systems specifications regarding customer requirements, transforming business specifications into cost-effective, technically correct solutions. Prioritizes work and manages projects within established budget objectives and customer priorities.
Responsible for adhering to established quality control and security protocols. Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s). Builds, leverages, and maintains effective alliances across technical and business community. Interacts with customers to achieve efficient, effective results. Multi-tasks and prioritizes in accordance with business priorities and production availability requirements.
Develop Intelligent Automation capabilities as a member of an Automation Delivery Team
Provide input on overall solution for Automation Initiatives on the various teams working with overall technical lead on assigned delivery teams
Participate in COE activities including, but not limited to Innovation/POC's, Product Upgrades, Product Evaluation
Other duties as assigned.
Other duties may include:
Responsible for system programming and analysis tasks of advanced complexity within multiple systems. Acts as subject matter expert for assigned applications, systems or technologies.
Responsible for transforming business specifications and requirements into organized technical activities. Responsibilities include performing complex analysis, assessment, resolution, design, configuration and programming functions at an expert level. Leads investigation and resolution efforts for critical/ high impact defects, problems, and incidents.
Collaborates with project team and other key stakeholders to identify, estimate, and prioritize project and/or enhancement activities. Builds, maintains, and utilizes partnerships across the enterprise. Provides team direction, mentorship, and feedback to technical resources.
Ensures work complies with Travelers standards, processes, and protocols. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements. Other duties as assigned.
Job Specific & Technical Skills & Competencies
Able to expertly assess, design develop, and support applications, systems and solutions to achieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates.
Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills.
Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level.
Business Knowledge & Partnership:
Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand.
Problem Solving & Decision Making:
Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action.
Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources.
Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities.
Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners.
Planning and Project Management:
Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities.
Able to assess the financial impact of recommended designs/solutions.
Under general supervision, demonstrates a general understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources.
Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others.
Education, Work Experience & Knowledge
Bachelor's degree in technology or related field preferred.
6 years of programming/development experience preferred.
3+ years of experience as a software designer/application architect
Experience with VB, VB Script, ASP .Net, or other distributed system technologies
Experience with Subversion, Github, or other source code repositories
Experience with RPA development a plus (Automation Anywhere, Blue Prism, UI Path)
Solid background of working as a team lead/member on large projects/programs
Familiar with Agile methodologies
Strong tech technical aptitude
Excellent communication skills
Highly collaborative and self-motivated
Quickly learns new technologies
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
High School diploma or equivalent required. 3 years of programming/development experience required.
The Travelers Companies