Software Developer I/Ii

Genentech South San Francisco , CA 94080

Posted 8 months ago

Software Developer I/II

Job Responsibilities

  • Acts as the initial point of escalation for incident, problem and change management for the business leads

  • Supports the implementation of changes and bug fixes for BusOps and/or any BusOps applications related applications/tools/services/infrastructure (e.g., Solr, GSA, Doc2text, Apache, Active Directory etc)

  • Collaborate with specialist resources, both onshore and offshore, addressing technical issues within the domain and provides detailed analysis of the operations and opportunities for improvement

  • Possesses technical knowledge of the application architectural landscape of gRED BusOps applications and their relations to other systems.

  • Develops business/technical critical expertise and train/share team members of tools and techniques

  • Administers change control procedures and processes. This includes the management of the change control board and oversight of approved changes

  • Accountable for rollout of new services and enhancements to existing services

  • Tracks problems/issues with the project team, user community or managed services to drive resolution with the appropriate level of follow-up

  • Collaborate with project teams to help identify solutions and requirements for new functionalities and performing impact analysis

  • Builds and maintains good working relationships with the business leads and the user base

  • Monitors services and provides regular service reports to Informatics and business leads as required

  • Assumes the technical lead on work pertaining to security/ single-sign on, active directory etc.

  • Stay abreast of emerging technologies and trends and how to apply them to benefit the business

  • Analyze the current technology environment to detect critical deficiencies and recommend solutions

  • Oversee or consult on technical architecture implementation activities, particularly for new and/or shared infrastructure solutions

  • Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and the design of standard configurations/implementation patterns

  • Consult on application or infrastructure development projects to fit systems or infrastructure to the technical architecture


  • Bachelor's degree or equivalent work experience in computer science, software engineering or similar

  • 5 - 9 years of professional IT experience running high performing environments in multiple technical and business domains, prior experience in leading Operations for a set of technology solutions a plus

  • Experience working with an enterprise monitoring solution to achieve high availability and performance. Thorough understanding of capacity tuning and planning.

  • Understanding of software deployment release process from Development to Production. Understanding of best practices, version control tools, rollback, etc.

  • Strong ability to communication and collaboration between software developers, vendors and IT professionals

  • Practitioner of ITIL, with ITIL Foundation Certificate and ITIL Managers Certificate a plus

  • Experience supporting the following technologies: java web platform, CMS, Identity management, LDAP, SSO

  • Experience working with SQL (MySQL, Oracle) and NoSQL (MongoDB) database technologies.

  • Experience working with standard web technologies (HTML5, CSS, PHP)

  • Ability to be innovative, give suggestions on alternative solutions, best practices and industry standards

  • Experience in the pharmaceutical industry is a plus

  • Fluent English skills (written and spoken)

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Software Developer I/Ii