Software Change Management Analyst

Attain Washington , DC 20319

Posted 2 weeks ago

Who We Seek:

  • Passion Seekers. You genuinely care about the work that you do and its impact on society.

  • Self-Starters. You're a go-getter who isn't afraid to step up and disrupt the status quo.

  • Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges.

  • Collaborators. You're a great contributor to a high performing team that accomplishes great feats for our clients.

What You Will Do:

  • Experience leading a Change Management team in the integration of processes across multiple MSPs and facilitating continuous service improvement across the MSP service ecosystem

  • Develop, implement, and sustain internal configuration and Change management policies

  • Conduct Change Advisory Board (CAB) meetings and participate in Change Control Meetings and provide change management insight and expertise to influence decisions

  • Develop change effectiveness metrics strategy and plan, and report on metrics related to the Change Management processes

  • Contribute to organizational efficiencies by monitoring, measuring and improving the change management process

  • Conduct, review and oversee the submitted change requests through the change management process, project readiness assessment

  • Create reporting tools to accurately report change metrics. Create and maintain a Change Control dashboard

Desired Skills:

  • Bachelor's degree in a related IT field or applicable degree or experience required

  • Experience in Change and Configuration Management operations in an IT environment

  • Experience with Change Management tools and workflows

  • Ability to facilitate meetings of with Program and Government personnel

  • Strong verbal and written communication skills

  • Extensive knowledge of MS Product Suite (Word, Excel, SharePoint)

  • Experience with the following tools:

  • GitHub

  • GitLab

  • Ansible

  • Red Hat OpenShift

  • Ability to obtain Public Trust clearance

Years of Experience: 2+ years

Minimum Education Required: Bachelor's Degree

About Us:

Attain is a place for great ideas and the people who have them. As a management , technology, and strategy consulting firm, our professionals provide innovative solutions to revolutionize government, education, health, and nonprofit organizations and positively impact those they serve. We are business analysts, technologists, digital strategists, managers of change, and forward thinkers, with the entrepreneurial drive to shape the future. Our team is present in 40 states and the District of Columbia.

Visit to explore your path forward with Attain.

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Software Change Management Analyst