Software As A Service (Saas) & Network Administrator

Indigo Boston , MA 02298

Posted 4 months ago

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil. http://www.indigoag.com/

Responsibilities:

  • Support the maintaining of network infrastructure and equipment

  • Support deploying and managing Software as a Service (SaaS)

  • Support validation of MDM solution for MAC and Windows base endpoints

  • Assist in developing policies and procedures that support Software as a Service (SaaS) solutions

  • Assist in designing, deploying and managing backup and recovery solutions for Software as a Service (SaaS) solutions

  • Assist designing, deploying and managing disaster recovery solutions for Software as a Service (SaaS) solutions

  • Perform periodic disaster recovery tests to ensure a properly functioning disaster recovery environment exists

  • Create concise, well-written documentation for all deployed platforms and runbooks for disaster recovery solutions

  • Manage daily review of backup and recovery logs for all SaaS solutions

  • Manage Disaster Recovery and Backup Recovery project deadlines

Competencies:

  • Operational knowledge with SaaS solutions such as Office 365, Atlassian, Salesforce & Google GSuite

  • Operational knowledge of Microsoft SharePoint

  • Ability to translate and communicate complex technical issues into common language

  • Collaborative, strong people skills

  • Strong relationship management with vendors and department heads

  • Excellent oral and written communication skills

  • Excellent customer service mindset

  • Ability to interact with technical staff across multiple systems and disciplines; high degree of self-sufficiency, ownership, and pride in deliverables

Qualifications:

  • 4+ years operational experience in:

  • Designing, deploying and managing Software as a Service (SaaS) solutions

  • Designing, deploying and managing enterprise-class backup and recovery solutions Software as a Service (SaaS) solutions

  • Experience managing SaaS solutions such as 0365, Google GSuite, Atlassian and Salesforce

  • Bachelor's Degree in Information Technology or Computer Science preferred

  • Equivalent work experience can be substituted for college education

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Software As A Service (Saas) & Network Administrator

Indigo