Softlines Associate (Seasonal, Part-Time) Morning Hours 1614

Sears Livingston , NJ 07039

Posted 1 week ago

Job Description:

Req/Job ID: 985819BR

Employing Entity: Transform SR LLC

Employment Category: Seasonal

Job Function: Sales

Store ID: 01614: Sears Livingston NJ

The Softlines Associate is responsible for enhancing the experience of Members and driving sales, providing courteous and proactive support to Members by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to members to shop.

Job Requirements

JOB DUTIES/RESPONSIBILITIES:

  • Takes ownership for enhancing the Member experience in the store and at every touchpoint. Provides the highest degree of Member service by making the Member the first priority. Demonstrates the right behaviors in the selling process and takes ownership for identifying needs and recommending appropriate solutions

  • Versed in the benefits of Shop Your Way, credit and leasing, warranty and protection plans

  • Greets any Members in a professional and engaging manner demonstrating a Member First experience and supporting local execution of SYW related initiatives

  • Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchanges in accordance with authorized processes

  • Assist Members to find the products they are looking for by walking them to the areas of the store and assisting with merchandise selection

  • Completes Member transactions accurately and efficiently at the point-of-sale

  • Utilizes Web to Store and Store to Home and other integrated retail processes as methods to enhance the Member's shopping experience

  • Sets non-promotional, promotional, and seasonal signing, including store-wide and event signing if assigned to perform this activity. Performs promotional ad setup and take down without error or omissions. Sets and maintains sales floor to national merchandising and presentation standards

  • Assists store leadership, where appropriate, in resolving or facilitating the resolution of Member issues

  • Completes merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours

  • Stays current and understands the implications of upcoming events, product updates, selling process requirements, and Company/business initiatives

  • Adheres to merchandise protection standards

  • Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Members

  • Performs other duties as assigned

REQUIRED SKILLS:

  • Basic reading, arithmetic, and writing and oral communication skills

  • Working while standing for long periods of time

  • Lifting and holding bulky and large-sized merchandise, up to 50 lbs

  • Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job -- Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job

  • Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

  • Basic Internet navigation skills

PREFERRED SKILLS:

  • Retail Experience

  • Good Organizational Skills

JOB REQUIREMENTS:

  • High school diploma or equivalent

  • Less than one year of related experience

  • 16 years of age or older

#Stores
1614


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Footwear Sales Associate Draw Part Time 1614

Sears

Posted 1 week ago

VIEW JOBS 9/9/2019 12:00:00 AM 2019-12-08T00:00 Job Description Req/Job ID: 985824BR Employing Entity: Transform SR LLC Employment Category: Regular, Part-time Job Function: Sales Store ID: 01614: Sears Livingston NJ The CSA Draw (Specialty Store) makes Member Experience the first priority, and is responsible for enhancing the experience, driving sales through professional and proactive consultative sales assistance, and helping Members find the right merchandise every time. This is achieved by effectively using the selling process and integrated retail tools to recommend the right - and total - solution every time. The associate is also responsible for achieving department goals; maintaining merchandise standards; ensuring the sales floor is clean, well-stocked, orderly and ready all day; maintaining price integrity; performing opening and closing procedures as assigned; and housekeeping tasks. Strives to deliver a "WOW" member experience every time and providing the highest degree of service by making the Member the first priority; this includes stopping other merchandising tasks in order to assist members. Greets every Member who enters the store to begin the Member First Engagement process of greet, discover, solve, and close. Takes ownership for enhancing the Member experience, and assists with Member concerns. Uses the right resources in resolving concerns and complaints, and escalates concerns as needed. Partners with associates storewide to provide superior Member experience (i.e., assist members, maintain presentation, answer phones). Provide an effective transition for the member to another associate as needed to resolve concerns. Leverages integrated retail technology and maintains thorough knowledge of available merchandise, services, current trends, upcoming events, product updates, selling process requirements, and Company/business initiatives. Demonstrates the right behaviors in the selling process and takes ownership for understanding Member's needs to recommend the right merchandise - and total - solution every time while meeting minimum performance expectations Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchanges in accordance with authorized processes. Educates Members on our Satisfaction Guaranteed return policy. Executes consistent operational and selling processes (e.g., SYW program and rewards, credit application process, leasing process, gift card, multi-channel opportunities, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) and stays up-to-date on changes. Maintains on-going knowledge of applicable National Presentation Standards, store merchandise, integrated retail, SYW, and operational processes. Achieves and maintains appropriate levels of learning standards through Segno and other learning systems. Performs merchandise support tasks (e.g., cleaning, straightening merchandise) during each work shift. Responsible for keeping the department ready all day and night and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers. Monitors accuracy of digital signs and sets non-promotional, promotional, and seasonal signing as needed, including store-wide and event signing if assigned to perform this activity. Performs promotional ad setup and take down without error or omissions. Ensures merchandise protection standards are adhered to in the area and storewide. Performs accurate count updates and inventory adjustments. Unloads delivery trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner. Adheres to appropriate processes in performing backroom processes. Serves customers promptly for Merchandise Pick Up and Store to Home. Performs housekeeping maintenance in store as needed. Performs other duties as assigned. Job Requirements * Must be 18 years of age or older * Reading, arithmetic, writing and oral communication skills * Excellent Internet navigation * Ability to work independently and maintain personal productivity * Open Availability * Ability to lift and move 50 lbs. in weight to maintain flow of merchandise #Stores 1614 Sears Livingston NJ

Softlines Associate (Seasonal, Part-Time) Morning Hours 1614

Sears