Socs Satcom Network Support SME 5 (Field Service Representative)

Saic Fort Bragg , NC 28310

Posted 3 weeks ago

Job Description:

Description

SAIC has a contingent job opportunity for a Network Support SME / Field Service Representative to support SOCS SATCOM work in Fort Bragg, NC. This position is contingent upon contract award.

JOB DESCRIPTION:

  • Provide functional and Technical Support to the Special Operations Communications Systems (SOCS) SPAWAR Atlantic IPT on CSS SATCOM Ku-band auto- acquire satellite terminals, Combat Service Support Very Small Aperture Terminals (CSS VSATs) and other WIN-T sub systems.

  • Operate satellite communications packages and be able to conduct network operation utilizing the technology.

  • Understand, deploy, and maintain satellite communication technologies for forward exploitation network architecture.

  • Provide on- demand expertise for SATCOM troubleshooting in the Laboratory and forward, as required.

  • Provide Onsite Briefings for unit personnel.

  • Provide technical and tactical support and oversite for all WIN-T users.

  • Perform Technical Troubleshooting.

  • Create customized training events to the individual units specifications to include current equipment and capabilities, the new equipment to be integrated and the upgrades in capabilities.

  • Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems.

  • Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.

  • Capture and File Electronic Trouble Reports and Software Change Requests.

  • Assist in Implementing New WIN-T Subsystems.

  • Report Data Quality Issues to Unit Personnel. Support Remote Deployments.

  • Short duration travel to CONUS and OCONUS locations.

  • Coordinate Hardware/Software Replacements and Upgrades.

  • Assist in Fielding New Hardware. Assist in Fielding New Software Versions.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Technical Training in DoD C5ISR systems.

  • Fifteen (15) years of hands-on experience with Joint Warfighter C4ISR, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Recognized expert who has demonstrated industry and public service leadership in Joint Warfighter C4ISR systems.

CLEARANCE REQUIREMENT:

  • Must have a TS/SCI or be able to obtain a Sensitive Compartmented Information (SCI)

Desired Qualifications

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability


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VIEW JOBS 10/24/2019 12:00:00 AM 2020-01-22T00:00 Job Description Description SAIC has a contingent job opportunity for a Network Support SME / Field Service Representative to support SOCS SATCOM work in Fort Bragg, NC. This position is contingent upon contract award. JOB DESCRIPTION: * Provide functional and Technical Support to the Special Operations Communications Systems (SOCS) SPAWAR Atlantic IPT on CSS SATCOM Ku-band auto- acquire satellite terminals, Combat Service Support Very Small Aperture Terminals (CSS VSATs) and other WIN-T sub systems. * Operate satellite communications packages and be able to conduct network operation utilizing the technology. * Understand, deploy, and maintain satellite communication technologies for forward exploitation network architecture. * Provide on- demand expertise for SATCOM troubleshooting in the Laboratory and forward, as required. * Provide Onsite Briefings for unit personnel. * Provide technical and tactical support and oversite for all WIN-T users. * Perform Technical Troubleshooting. * Create customized training events to the individual units specifications to include current equipment and capabilities, the new equipment to be integrated and the upgrades in capabilities. * Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems. * Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues. * Capture and File Electronic Trouble Reports and Software Change Requests. * Assist in Implementing New WIN-T Subsystems. * Report Data Quality Issues to Unit Personnel. Support Remote Deployments. * Short duration travel to CONUS and OCONUS locations. * Coordinate Hardware/Software Replacements and Upgrades. * Assist in Fielding New Hardware. Assist in Fielding New Software Versions. Qualifications REQUIRED EDUCATION AND EXPERIENCE: * Technical Training in DoD C5ISR systems. * Fifteen (15) years of hands-on experience with Joint Warfighter C4ISR, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Recognized expert who has demonstrated industry and public service leadership in Joint Warfighter C4ISR systems. CLEARANCE REQUIREMENT: * Must have a TS/SCI or be able to obtain a Sensitive Compartmented Information (SCI) Desired Qualifications Overview SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability Saic Fort Bragg NC

Socs Satcom Network Support SME 5 (Field Service Representative)

Saic