The Medical Social Worker is responsible for providing services to terminally ill patients in their residences, under physician orders. The Medical Social Worker assists in meeting the psychosocial needs of the patient and his/her caregivers enabling patients to achieve an optimal level of comfort.
The Medical Social Worker is also responsible to help plan, implement and maintain a bereavement program to meet the needs of the families/caregivers of St.
Luke's Hospice's patients for up to 13 months following the death of a patient.
Principle Accountabilities: % Of Time Spent
I. Assessment/Planning: Demonstrates the ability to appropriately assess the patient by: Assessing the psychosocial status of patients/families/caregivers related to the patient's terminal illness and environment. Maintains clinical records on all patient's terminal illness and environment. Maintains clinical records on all patients referred to social work
2.Provides an assessment in the patient's identified residence and assistance when this is not safe and other plan is required
3.Carries out psychosocial evaluations and plans interventions based on evaluation findings
4.Participates in the development of the plan of care and documentation of plan of care/updates and attends interdisciplinary team meetings
5.Participates in discharge planning. Assists patient/family/caregiver with securing durable power of attorney, healthcare directives or other legal/ financial needs and with funeral arrangements, as needed
6.Example: As appropriate, assesses financial needs of client system and provides, reviews and makes recommendations regarding applications for financial assistance
II. Bereavement Services Coordinates bereavement follow up at the time of patient death with interdisciplinary team members Provides bereavement information and referral services to callers from the community Manages the bereavement service programs utilizing professional staff and volunteers as appropriate Maintains proper documentation of bereavement support in patient record Oversees adequacy and appropriateness of bereavement program and assists in development of new bereavement programs and services as needed Maintains process and timeliness of bereavement services Continue to develop new services, processes and programs for bereavement Participates with Chaplain to develop memorial services for families
III. Counsels and Educates Counsels and educates patients/family/caregivers as needed in relationship to stress and other identified coping difficulties, particularly in the area of grief and loss Provides information and referral services for patients/families/caregivers regarding practical and environmental needs Provides information to patient/families/caregivers regarding community resources and serves as a liaison; makes referrals as needed Provides or arranges for counseling for patients/families/caregivers as needed Provides crisis intervention for high risk cases
IV. Maintains collaborative relationship with organizational personnel & IDT Maintains collaborative relationships with organization personnel to support patient care Maintains and develops contacts with public and private agencies as resources for patients and personnel Assist physician and other team members in understanding significant social and emotional factors related to health problems and death/dying issues
V. Interdisciplinary Provides collaborative involvement in team patient care conferences by providing theological/spiritual assessment issues confronting the patient and the community Documents accurately and submits paperwork in accordance with St.
Luke's Hospice policies.
VI. Safety Maintains clean, safe environment while performing tasks Identifies and reports any safety needs or unsafe condition Scheduling Expectations:
Employee is expected to work a set Monday through Friday schedule unless an emergency occurs. Employee is expected to take turns in the On Call rotation on the weekdays and weekends. Employee is expected to give enough notice for vacations to be granted.
It is required to give at least a 2 hours notice when calling in sick when at all possible. In the event of an emergency please notify your supervisor immediately. Flexibility in shift, or day of week may be necessary to meet the 24 hour day, 7 day per week operation.
Maintains acceptable attendance record per facility policy Meets annual compliance guidelines: Maintains confidentiality and support the basic right of privacy Attends annual compliance training Demonstrates safe workplace behaviors for self, co-workers and patients Uses appropriate body mechanics Use of facility provided safety devices/equipment Attends annual safely training Completes annual Employee Health requirements (PPD, etc.) Provides Patient Education Provides information and education to patients, families and visitors as appropriate to position
VII. Other Job Related Duties Participates in QI (Quality Improvement) activities Participates in in-services, committees, workshops and seminars and other continuing education Observes Policy and Procedures Maintains proper dress code and personal hygiene Has flexible work habits and interacts effectively with others Practices cost containment with time and supplies Performs other work duties as assigned
MSW in social work from a school accredited by the Council on Social Work Education required. Employee must possess a high degree of flexibility and analytical judgment in order to effectively determine and address patient needs. Must maintain a current PPD.
A minimum of one year's experience in a health care setting with Hospice experience preferred. Experience with issues related to bereavement and the terminally ill patient preferred.
Good oral and written communication skills; Good organizational skills. Possess empathy for the needs of the terminally ill, their families and/or caregivers. Is understanding of the grief response.
Is self directed with the ability to work with little direct supervision. Complies with St.
Luke's Hospice status requirements.
Is flexible and cooperative in fulfilling a role within the interdisciplinary team. Must be a licensed driver.
Employee is required to sit, stand and walk frequently, and to lift up to 50 lbs. frequently and over 50 lbs. occasionally. Job requires occasional bending, kneeling, reaching forward and overhead, and lifting floor to waist and waist to overhead.
Procedures require use of both hands for grasping, pushing/pulling and fine manipulation; driving requires use of at least one foot. Employee must possess the ability to make accurate and appropriate judgments in assessing patient needs through on-site assessment and verbal reports. Employee is occasionally exposed to temperature changes, confinement to small areas, dust, noise, fumes, radiation and CRT terminal work.
Employee has regular contact with agency staff members, physicians, hospital staff and general public. Contact frequently involves problem resolution. Employee regularly handles confidential information.
Employee may be expected to document care and services into an electronic medical record. If utilizing an electronic medical record employee is required to synchronize data at the beginning and end of each work day. This may be done from the employee's home, a public domain or from the office.
The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties. Job Relationships: Interacts with patients, coworkers, St.
Luke's staff, and physicians. Takes direction from: Provides direction to:
Supervised by: Clinical Administrator/Director
Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St.
Luke's is dedicated to improving the health of the community. Using talents and resources responsibly, our medical staff, employees and volunteers provide care for the whole person with compassion, professional excellence, and respect for each other and those we serve.
Core Values: Human Dignity, Compassion, Justice, Excellence, and Stewardship.
Human Dignity: We accept and treat all persons as being created in the image of God.
Compassion: We respond with caring to the needs of others as if they were members of our family.
Justice: We honor each person's rights and responsibilities in light of the common good.
Excellence: We set and strive to attain high standards of performance and continuous improvement.
Stewardship: We use our talents and resources wisely, with honesty and integrity.
FACES - Friendly
Communication Standards: Promotes and provides courteous and effective communication with internal and external customers.
St Luke's Hospital Of Chesterfield MO