Social Worker (Rural Pact)

Department Of Veterans Affairs Hobbs , NM 88241

Posted 2 weeks ago

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The Social Worker is assigned to the Rural Primary Aligned Care Team (RPACT). The Rural PACT SW will be supporting the needs of the highly rural Veteran population at the Hobbs, New Mexico, Community Based Outpatient Clinic (CBOC) and Ft Stockton VA Outreach Clinics.

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The PACT Social Worker will complete an assessment of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members and significant others. The goal of the assessment is to identify needs and formulate a plan to meet those needs. Understands of the range of treatment and skills needed for all adult patients (including geriatric patients) related to their physical limitations, psychological needs and age associated illnesses and conditions. Understands the problems of advancing age and have respect for the diverse needs of the aging Veteran population, being sensitive to human growth and development, age-appropriate needs and concerns of the geriatric Veteran and be able to provide current and advanced techniques to the treatment of this Veteran population.

Treatment Planning/Goal Setting:

Responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran and family members/caregiver.

Referral to service providers:

The Social Worker is the subject matter expert on VA and/or community resources. The Social Worker collaborates with other service providers in reassessing the Veteran's needs. Responsible for educating the Veteran and family members/caregivers of the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker.

Resource Usage/Development:

Responsible for using the current Social Work resource file of VA and community social service programs and enhancing the content to the benefit of Veterans. The Social Worker will refer the Veteran to needed services.


The Social Worker understands the difficulty of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/caregiver. Educates and encourages the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment. Acts as an advocate or authorized representative in accordance to SSI/SSDI Outreach, Access, and Recovery (SOAR) in accordance and completion of the training by Substance Abuse and mental Health Services Administration (SAMHSA).

Crisis Intervention:

The Social Worker is experienced in making rapid assessments and developing crisis management plans. Utilizes multiple resource directories in addition to previously developed resources to meet the demands of a crisis. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences and serves as liaison to family members. Maintains knowledge of Suicide Prevention policy and procedure, recognizes warning signs for suicide ideation or recent self-directed violence, and utilizes the identified screening tools to assess suicide risk.

Education/Health promotion and prevention:

Provides education related to VA and community resources, entitlements, Advance Directives/Living Will and will refer Veterans and family members/caregiver to the appropriate interdisciplinary team member for identified health education needs.

Coordination of non-institutional and institutional services:

Reviews the progress notes from the other providers to accurately determine the strengths and limitations of each Veteran. The Social Worker will educate the Veteran, their family members/caregiver and the team of all the options available to them and collaborates with the Veteran and family members/caregiver on the preferred option. Responsible for the monitoring of, and discharge planning for, Veterans assigned to the PACT Team while Veterans are hospitalized in any number of local medical facilities.

Supportive counseling:

The Social Worker provides the Veterans and their family members/caregiver with ongoing supportive counseling. This counseling deals with the psychosocial impact of coping with chronic/disabling illness(es), onset of a catastrophic illness mental illness(es), etc.

Administrative responsibilities:

The Social Worker will enter all Veteran/family contacts in the electronic record using appropriate formats and templates. This information will be reviewed with the patient on a regular basis. Establishes and maintains a positive working relationships with employees, volunteers, consumers and stakeholders within the VA and outside community agencies. Attends all appropriate staff meetings (interdisciplinary treatment team meetings, Social Work Service staff meetings, supervision meetings, and committees and workgroups, as appropriate) and perform other duties as required. The Social Worker collaborates in the performance improvement process and comply with performance measures as required by the VA for their specific population and/or program. Participates in "on call" coverage for Social Work Service. Performs other related duties as assigned.

Work Schedule: Monday

  • Friday, 8a-430p.

Financial Disclosure Report: Not required.

Travel Required

25% or less

  • You may be expected to travel 25% or less. This position is required to travel to the Fort Stockton VA Outpatient Clinic once a week

Supervisory status


Promotion Potential


  • Job family (Series)

0185 Social Work

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  • Requirements



Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to a background/security investigation

  • Must be proficient in written and spoken English

  • Selected applicants will be required to complete an online onboarding process


Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work.

Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to

Preferred Experience:

  • Experience in crisis intervention, case management, resources, community referrals and discharge planning.

  • Experience working in rural health.

  • Experience with working in high stress atmosphere with the ability to adapt and adjust to daily schedule changes with a positive professional attitude.

  • Knowledge of addressing and assessing complicated psychosocial problems with those experiencing crisis to include provision of short-term, solution-focused counseling.

  • Experience in working independently with minimal supervision.

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met for the GS-11 grade level.


Experience and Licensure: Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non- VA experience) and licensure or certification in a state at the independent practice level, OR, in addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.

In addition to the experience above, candidates must demonstrate all of the following KSAs:

(a) Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

(b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds.

(c) Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.(d) Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.

(e) Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.

References: VA Handbook 5005/120 Part II Appendix G39, September 10, 2019

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is GS-11.

Physical Requirements:moderate lifting/carrying (15-44 pounds); reaching above shoulder; use of fingers; walking/standing (up to 4 hours); near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision correctable in one eye to 20/20 and to 20/40 in the other; hearing (aid permitted); emotional and mental stability.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work.

If your school was accredited by CSWE at the time of graduation, but is no longer listed on the CSWE website, you must provide documentation of accreditation with your application packet.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

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Social Worker (Rural Pact)

Department Of Veterans Affairs