Gulf Coast Division Office - Houston, Texas
Social Worker HCAT (Health Crisis Assessment Team)
Serving patients throughout Greater Houston and South Texas, HCA Gulf Coast Division offers comprehensive health solutionsincluding advanced medical care, education, and community outreachat its ten hospitals and other free-standing facilities. This network model gives our patients access to a circle of care that is unrivaled in the region. From simple outpatient procedures to complex surgeries performed by specialists, HCA Gulf Coast Division offers comprehensive care close to home.
Serving such a large and diverse region requires HCA Gulf Coast Division to offer a range of programs that meets the needs of young and old, acutely ill and chronically ill. Just some of our services and outreach efforts:
Twenty-four-hour emergency care, both at designated Hospital Emergency Centers and off-site Emergency Care locations
Life-saving intervention during cardiovascular and neurological incidents
Comprehensive women's care, from obstetric care to minimally invasive gynecological surgery
Neonatal and pediatric intensive care
Inpatient and outpatient surgery, rehabilitation, and monitoring support
Education programs child birth and child care classes, surgical seminars, physician speaker series
Management centers for diabetes, heart failure, and other complex conditions
Community partnerships with the American Heart Association, Joe Niekro Foundation, March of Dimes, and others.
The Gulf Coast Division Office is looking for a Social Worker HCAT
The HCAT Social Worker serves as a behavioral health consultant to physicians by providing specialized care to patients experiencing psychiatric distress.
The HCAT Social Worker conducts behavioral health assessments to determine a provisional diagnosis and recommend a safe discharge plan of care for patients.
Patients are predominantly in the emergency department or admitted to the medical units of HCA hospitals.
The HCAT Social Worker interacts with patient, family and medical staff via tele-video and telephone technology.
Assess patients experiencing psychiatric distress and provide provisional psychiatric diagnosis utilizing DSM V.
Conduct thorough suicidal risk assessment.
Effectively communicate plan of care recommendations to physician, nurse, case manager, and other essential personnel.
Collaborate with professionals in all levels of the healthcare team to solve challenging issues that affect patient care.
Transitional treatment modalities most used are psycho-education, solution-focused brief therapy, motivational interviewing, and supportive counseling. Other duties include reviewing clinical packets for inpatient psychiatric admission; and managing community and crisis calls.
License / Certifications:
Knowledge, Skills and Abilities:
Excellent written and verbal communication skills, along with excellent interpersonal skills.
Ability to thrive in autonomous environment.
Ability to work in fast paced, high energy and stressful environment.
Inquisitive and proactive characteristics are preferred.
Ability to provide crisis intervention and engage multiple systems in diagnostic formulation and disposition.
Cognizant of dynamic relationship between patient experience and customer service.
Regular practice of self-care.
Physical Demands/Working Conditions:
Must be able to concentrate and work amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and move from one task to another; must be able to manage frustration tolerance.
Requires normal range of hearing and eyesight to interview patients via tele-video technology, communicate telephonically, and complete documentation in electronic medical records. Work shifts are increments of 8, 10 and 12 hours, including weekends and holidays.
Primary work setting is an office environment.
Occasionally, travel to local hospitals to conduct in person assessments is necessary.