CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents.
Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
JOB SUMMARY: Work with Registered Nurse Care Manager to provide timely and efficient identification of patients who need discharge planning.
Provide assessments of psychosocial impact of illness. Provide direct services including discharge planning for patients needing community resources prior to discharge from the acute care setting.
Plan of Care Assesses, develops, impelemtn and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient and family in internal and external settings.Comprehensively assesses patient's goals as well as their biophysical, psychosocial, environmental, and discharge planning needs and financial status.Works collaboratively with RN Care Manager to develop appropriate discharge plan and ensure indicated referrals are completed in a timely manner.Procures services and serves as advocate on behalf of patients and families for scarce resources.Acts as a liaison to post hospital care provider and community health resources.
Resources Education patients, families, and medical staff regarding available resources and guidelines associated in accessing resources. Provide applications as needed for these resources.
Resolves situations as appropriate within scope of job. Handles complaints/concerns in a prompt and courteous manner; assess and directs to appropriate person to deal with concerns as needed; makes attempt to solve issues with involved parties.
Demonstrates tact, courtesy, sound judgment and a professional attitude when relating with patients, families, coworkers, physicians, and affiliated agencies. Gives and receives feedback in a positive manner. Communicates both verbally and in writing with physician and appropriate hospital staff regarding patient needs and progress of discharge plan.
Meets with Care Management Leadership to discuss case specific issues. Actively participates in staff meetings, for information exchange, discussion of performance indicator results and action planning. Develops professional relationship with community partners.
Care Management Education Provides Care Management education to peers and consumers; participates in providing continuing educational activities. Assist with providing education of Care Management services, policies and procedures to physicians.
Actively seeks to improve skills and knowledge base for personal and job development through literature review and participation in in-services and other educational programs. Consistently works toward standards of excellence to continually improve personal performance. Responsible for ensuring current licensure, Basic Life Support (BLS) certification, and other required certification as applicable. Responsible for documenting continuing education and mandatory in-service attendance and forwarding the information Care Management Leadership.
Professional Public Image Portrays a positive public image at all times. Acts as a role model for others.
Recognizes, appreciates, accepts and values differences in people and treats all with dignity and respect. Attends and participates in CHI- St. Vincent facility committees as assigned.
Wears clothing and CHI-St. Vincent identification badge consistent with dress code and attends to personal hygiene to maintain a clean, well groomed appearance. Maintains attractive, safe, and clean workspace.
Meets CHI- St. Vincent facility attendance standards.
Team Work Builds and maintains positive relationships with healthcare team, placing organizational/team goals first. Assumes responsibility, authority, and accountability for patient load, assisting other coworkers when requested or as the need arises.
Meets deadlines and takes responsibility for accomplishing one's own work. Takes feedback from coworkers and uses feedback to improve performance. Participates in peer evaluations.
Identifies and actively participates in projects to assist with team self actualization. Participates as a team member with department wide events/programs. Uses appropriate resources and methods to resolve conflicts with others in a positive and professional manner.
Documents data accurately in the utilization management module to ensure data for tracking and trending is accurate. Uses technology for risk management, quality improvement activities, data collection, process improvement and evaluation of improvement interventions. Maintains technical knowledge and skills of computer systems (Interqual, Cerner, Star, and Email)
Consistently makes appropriate mandatory reports to appropriate agencies.
Licensed Certified Social Work Licensed Master Social Work Licensed Bachelor of Social Work with minimum of 5 years medical social work experience
A current unencumbered Social Worker license to practice in the State of Arkansas is required.
Experience in a medical setting preferred.
Must be able to communicate effectively, both written and oral.
Must possess organizational skills, able to prioritize work.
Must possess demonstrated training, knowledge, and skills necessary / appropriate to the neonate, infant, adolescent, adult, and/or geriatric age groups.
Catholic Health Initiative