Social Worker (M2va-Transition Care Management (Tcm) Program Director)

Summary

The Salisbury VAMC is seeking one Social Work Program Director for Transition Care Management and Integrated Case Management program.

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Overview

• Accepting applications

• Open & closing dates

07/02/2024 to 07/12/2024

• Salary

$120,768 - $157,002 per year

• Pay scale & grade

GS 13

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Location

1 vacancy in the following location:

• Salisbury, NC 1 vacancy

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Excepted

• Promotion potential

13

• Job family (Series)

0185 Social Work

• Supervisory status

Yes

• Security clearance

Not Required

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Credentialing

Suitability/Fitness

• Announcement number

CBTA-12460169-24-LE

• Control number

798205300

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This announcement is open to current VISN 6 employees ONLY. You must upload your most recent non-award SF-50 to verify status.

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Duties

The Transition Care Management (TCM) Program Director demonstrates advanced practice skills and judgment. This is a full-time administrative position assigned to Social Work Service (SWS) with authority and responsibility for the TCM Program, the Polytrauma Support Clinical Team (PSCT), and is the Integrated Case Management Co-Champion for the Salisbury VA Health Care System (SVAHCS).This position has the responsibility for staffing, work assignments, budget, clinical services provided, day-to-day operation of the TCM program, and all reporting requirements.

Duties include but are not limited to:

• Coordinating and directing the TCM Program, including providing clinical supervision for interdisciplinary staffing, and implementing policies and procedures that promote quality of care.

• Oversees all transition and coordination of care activities for Post 9/11 Servicemembers and Veterans treated at the facility.

• Uses sound judgment in the interpretation of trends and patterns; the application of regulation, policy, guidelines; and the recommendation of program enhancements.

• Planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, evaluating, coordinating, overseeing the staff in the TCM Program and serving as a facility-level consultant regarding standardization of case management practices.

• Supervises the daily work of the Program Support Assistant and the social work staff assigned to the program.

• Provides administrative, technical, and clinical supervision necessary for accomplishing the work of the programs.

• Provides programmatic direction, advice, counsel, and instructions to individual professional staff members on clinical and administrative matters for interdisciplinary staff matrixed to the TCM Program and/or the Care Coordination Review Team (CCRT) the incumbent .

• Establishes guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system.

• Observes employee performance; demonstrates and conducts work performance critiques and provides informal feedback, periodically evaluating employee performance.

• Works to resolves informal complaints and grievances; develops work improvement plans, recommending personnel actions as necessary; provides advice and counsel to staff related to work and administrative matters; invokes disciplinary measures as appropriate to the authority delegated; reviews and approves/disapproves leave requests; assures that subordinates are trained and fully comply with the provisions of safety regulations.

• Responsible for ensuring an inter-professional and inter-departmental CCRT is established to facilitate safe transitions of care from one level of care coordination or setting to another and with the appropriate assignment of staff as a Lead Coordinator. The CCRT is comprised of specialty case management, primary care, and mental health staff with experience in care coordination that conducts high-level reviews of cases needing special attention.

• The TCM Director is responsible for establishing collaborative relationships with all clinical disciplines and all support staff to foster a culture wherein care coordination is the responsibility of all staff.

• Serves as the medical center consultant regarding quality assurance pertinent to monitoring case management performance measure and meeting case management performance metrics.

• Contributes to the community of practice across VHA through use of a data-driven quality improvement approach to case management practice with established goals and outcomes to evaluate and document effectiveness.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UUm/embed/Ae85IP1Oiz4

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf

Work Schedule: Monday-Friday 8:00am-4:30pm

Pay: Competitive salary and regular salary increases

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Ad-hoc

Virtual: This is not a virtual position.

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.

• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

• Selective Service Registration is required for males born after 12/31/1959.

• Must be proficient in written and spoken English.

• You may be required to serve a probationary period.

• Subject to background/security investigation.

• Selected applicants will be required to complete an online onboarding process.

• Must pass pre-employment physical examination.

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

BASIC REQUIREMENTS.

1.United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

2.Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.

3.Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

4.English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

GRADE DETERMINATIONS.

Supervisory Social Worker, GS-13

1.Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

2.Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

3.Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:

• (a) Ability to independently organize work, set priorities, and meet multiple deadlines.
• (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
• (c) Ability to ensure provision of clinical social work services by supervised social workers.
• (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.
• (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.
• (f) Ability to provide staff training and development.

References: VA Handbook 5005/120, Part II, Appendix G39, September 10, 2019.The full performance level of this vacancy is GS-13.

Physical Requirements: See VA Directive and Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.