Social Worker

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This Social Worker position is telework/hybrid and must be within driving distance of the High Point, North Carolina office.

Normal Working Schedule: Monday -Friday 9am-5:30pm EST with flexibility needed for member calls after 5pm.

0-10% travel possible including but not limited to travel to the High Point office for customer meetings.

The Social Worker partners with a registered nurse case manager to utilize a collaborative process of assessment, planning, and advocacy to meet a member's benefit plan and/or health needs. Responsibilities include researching available options and resources for members with financial, transportation, safety, and housing needs.

The Social Worker will work with a population spans the entire lifecycle.

All member contact is done telephonically or via electronic exchange.

The Social Worker's role is to empower members to make positive lifestyle and medical choices and works as a team with other clinical staff to assist members with community resources for medical, financial, and behavioral health.

Required Qualifications

Must live in the state of North Carolina

• Candidate is required to have licensure: Licensed Masters Level Social Worker/Certified Master Social Worker (LMSW/CMSW) or Licensed Clinical Social Worker ( LCSW)

• Must have an unrestricted active Social Worker license in the state of North Carolina

• If applicable to engage members in other states, must be willing and able to obtain multi-state licensure (additional licensures will be paid for by the company).

• 2+ years' experience in medical social work

Preferred Qualifications

• Telephonic Social Worker experience

• Advanced care planning experience

• Hospice/palliative care experience

• Case management and discharge planning experience

• Managed care/utilization review experience

• Crisis intervention skills

• Ability to exercise independent and sound judgment in decision making

• Highly organized to manage continuously changing priorities

• Proficiency with computers and an ability to navigate multiple systems simultaneously

Education

Master's Degree Licensed Social Worker

Pay Range

The typical pay range for this role is:

$42,312.40 - $91,100.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/26/2024