Social Worker (Caregiver Support)

Department Of Veterans Affairs Tacoma , WA 98402

Posted 3 weeks ago

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  • Duties




This Social Worker is assigned to Caregiver Support Program (CSP) at VA Puget Sound Health Care System. A Puget Sound Health Care System (VAPSHCS) is a Complexity Level 1a Facility and provides extensive primary, secondary, tertiary, and quaternary care in outpatient, inpatient, residential and community settings.

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Duties may vary based on what positions are currently being offered. Examples of some of these duties may include:

In addition to those outlined in VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standard GS-0185 Veterans Health Administration, 4.b.4, incumbent:

Knows and understands services and benefits available for caregivers from both federal, state, and private sector resources and statutes, regulations and policies that govern the program. Stays abreast of current legislation directed at assisting caregivers to continue to provide caregiving in an environment that is safe for both themselves and the Veteran.

Complies with Service Line documentation requirements, including standards for timely completion of notes, use of required documentation templates and risk assessment protocols.

Adheres to all VAPSHCS and Service Line policies and practices for delivering clinical care, including but not limited to risk assessment and reduction practices for potentially dangerous behavior (suicide and violence), timeliness of care and access and professional conduct requirements.

Maintains level of productivity and quality consistent with the complexity of assignment and Social Work, The Joint Commission and VA standards.

Assists with day-to-day operations of the CSP specific to area of assignment.

Conducts peer review and other assigned audits. Completes all reports, data and maintains reporting requirements with outcomes related to the CSP.

Establishes and maintains ongoing education programs for caregivers, community agencies and staff to facilitate understanding of the CSP and the CSP interests.

Serves on committees, work groups and task forces at facility, VISN and national level or in community which support caregiver issues and needs.

Assists with coordination of events and programs for annual National Family Caregivers Month every November, CSP Summit and other CSP supported activities.

Collaborates with and contributes knowledge to a community of practice with the CSP and profession.

Maintains a knowledge base of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences and through materials distributed via VA and private sector sources.

Actively participates in CSP conference calls and other relevant conference calls and/or meetings.

Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m., Telework Eligible

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0185 Social Work

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  • Requirements



Conditions of Employment

  • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to a background/security investigation

  • Must be proficient in written and spoken English

  • Selected applicants will be required to complete an online onboarding process

  • This is a Bargaining Unit position.


Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

  • Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work.

  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified.

Failure to Obtain License or Certification. In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment. Failure to become licensed or certified within the prescribed amount of time will result in removal from the GS-0185 social worker series and may result in termination of employment.

Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation).

Grade Determinations:

Social Worker, GS-9:

(1) Experience, Education, and Licensure. None beyond the basic requirements.

(2) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Ability to work with Veterans and family members from various socioeconomic, cultural, ethnic, educational, and other diversified backgrounds utilizing counseling skills.

  • Ability to assess the psychosocial functioning and needs of Veterans and their family members, and to formulate and implement a treatment plan, identifying the Veterans problems, strengths, weaknesses, coping skills, and assistance needed.

  • Ability to implement treatment modalities in working with individuals, families, and groups to achieve treatment goals. This requires judgment and skill in utilizing supportive, problem solving, or crisis intervention techniques.

  • Ability to establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies.

  • Fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures. This includes acute, chronic, and traumatic illnesses/injuries; common medications and their effects/side effects; and medical terminology.

Social Worker, GS-11:

(1) Experience and Licensure. Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non- VA experience) and licensure or certification in a state at the independent practice level.

NOTE: For appointment licensure or certification at this level please refer to paragraph 3c.

(2) Education. In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.

(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:

  • Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

  • Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds.

  • Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.

  • Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.

  • Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.

Preferred Experience: Caregiver Support Program

References: VA Handbook, Part II Appendix G39, Social Worker Qualification Standard

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09 to GS-11.

Physical Requirements:The incumbent is expected to maintain a valid driver's license and clearance to drive a government owned vehicle in accordance with VA Policy.

The physical demands of this position involve light lifting/carrying under 15 lbs., use of fingers, walk, standing, near vision correctable at 13" to 16" to Jaeger 1-4, far vision correctable in one eye to 20/20 and 20/40 in the other. Depth perception, ability to distinguish basic colors, hearing (aid permitted) Mental and emotional stability. The environment may also include home visits, visits to community agencies, visits to care giving facilities in the community, working closely with others.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

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