The Social Work Supervisor ensures that clinical casework and case management services provided by the social work staff meet or exceed expected standards of professionalism and that the preventive program complies with agency and Administration for Children's Services (ACS) policies and contractual commitments. The Brooklyn Transitions East program serves families facing mental health and/or substance abuse issues who are under Court Ordered Supervision (COS) or at risk of COS with intensive, home-based services to help keep children safe and keep families together.
Reports To: PROGRAM DIRECTOR, BROOKLYN TRANSITIONS EAST FT/R COS PROGRAM
Location: 692 Blake Avenue, Brooklyn, NY 11207
Hours: 35 Hours/Week; Exempt
Work closely with Program Director in overseeing the day-to-day operation of the prevention COS FT/R program.
Hire, train, supervise, and evaluate social work staff, Family Worker, and student interns around casework counseling and group work responsibilities, home visits, appropriate case documentation, and advocacy.
Complete monthly supervisory case review notes for each case supervised.
Participate in ACS-Child Safety Conferences and promptly engage families for intensive prevention services.
Collaborate with Family Services Unit (FSU) staff and Family Court Legal Services (FCLS) staff in making safety decisions and co-designing appropriate protocols for ACS-preventive coordination in serving shared families.
Maintain oversight for meeting contractual obligations and mandates, especially performance-based targets, program utilization, and casework contacts.
Monitor and oversee Transitions COS cases for day-to-day documentation, including progress notes, FASPs, Court reports, other assessments, and statistical records.
Ensure that adequate safety and risk assessments are conducted for all families.
Participate in rotating 24 hour on-call coverage to ensure the safety of and responsiveness to participants.
Review and approve assigned workers' FASPs, case notes, PROMIS and Connections entries, Court reports, and other clinical and statistical documentation.
Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
Facilitate case consultation and offer support and guidance to ensure staff are adhering to the tenets of SBC.
Integrate the practices of SBC into every supervisory session.
Participate in continued SBC training, coaching and the SBC certification process.
Accompany workers during home visits, safety conferences, Court hearings, and counseling sessions as needed.
Conduct annual performance evaluation reviews of direct reports and evaluate workers' training needs, providing individualized assistance and referrals for training.
Respond to internal and external requests for data and case information, and collaborate to connect participants to other GSS programs and services as needed and appropriate.
Serve as liaison with visiting ACS and other program reviewers during periodic audits.
Coordinate intake assessment process and make prompt and appropriate case assignments.
Participate in staff recruitment and hiring activities.
Represent the program/agency at appropriate external and internal meetings.
Perform other duties as assigned.
Master's degree in Social Work or related discipline required, with licensure in New York State as a Social Worker, Mental Health Counselor, Creative Art Therapist, or in a related discipline, plus 3 years of experience in a family services or child welfare setting preferred.
Two years supervisory experience post Master's degree preferred.
CASAC or substance abuse treatment experience preferred.
Bilingual English/Spanish preferred; able to work at least one late evening per week until 8 PM.
Must have a commitment to work from a strength-based, youth and family development perspective.
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.