Social Work Supervisor - Adult Mental Health

Job Summary

The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.

Performs supervisory and professional duties coordinating staff and social services in the area of Adult Mental Health. The employee is responsible for supervision and development of staff, coordination and monitoring of unit activities towards meeting service goals and objectives, creativity and problem-solving in meeting client needs, and innovation and creativity in how services are delivered. The employee also works collaboratively with others in the assessment, modification, development, and coordination of work and resources across the Division.

Essential Duties

Supervises and oversees the staff, work, and services of Adult Mental Health, assuring adherence to Federal and State mandates, work standards, best practices, and County policies.

Supervises program areas: Mental Health Targeted Case Management, Adult Rehabilitative Mental Health Services, Community Support Drop-in Program and Peer Support Specialist Services.

Assesses, develops, monitors, and implements policies, guidelines, and procedures as they relate to the program area.

Hires and supervises the activities of professional and para-professional staff; to include: coaching, mentoring, training, evaluating performance, setting work schedules, establishing goals, disciplining, etc.; provides back-up supervision to staff in other program areas as required or requested.

Provides professional level supervision of case management and other services dedicated to support adults living with a mental illness to ensure cases are complying with best practices, legal mandates, and ethical standards; develops, revises, implements, and provides interpretation of policies and procedures, laws, rules and regulations related to program area.

Develops, coordinates, and implements innovative and effective programs striving for excellence in service for clients.

Evaluates and assesses program budget needs; monitors budgets; prioritizes service requests.

Determines and collects data needed for reporting purposes; generates program and activity reports, statistics, and program evaluations as requested.

Engages staff, other supervisors and agency administration in Continuous Quality Improvement (CQI) activities through the use and evaluation of performance data.

Develops and negotiates contracts for services, following requirements for the type of contract needed; monitors contracted services and takes action to remedy issues.

Informs, presents, and promotes unit/department programs and services with various community groups, agencies, or community organizations; attends, conducts, participates, and advocates in a variety of meetings to support and promote the needs of the program area, clients, and staff.

Takes appropriate action to address and resolve problems and complaints related to services provided.

Executes timely and relative decision making so that services are provided effectively and cost efficiently and client needs/program goals are met.

Intervenes in crisis situations; provides for emergency service and/or after hours support.

Identifies potential new revenue sources; creates plans and helps formulate actions to secure program funding.

Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.

Performs other duties as required or assigned.

Minimum Qualifications

Requires a master's or a doctorate degree and license as a mental health professional - Licensed Independent Clinical Social Worker (LICSW), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage & Family Therapist (LMFT), or Licensed Psychologist (LP) and four years experience in the field of mental health. Supervisory experience is preferred. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.

Selection Process

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.