Social Services Program Specialist - Senior Nutrition

Follow Your Calling, Find Your Career!!

Please apply by: Sunday, June 30th, 2024

Salary Range: $20.00 to $22.62 per hour. This is a full time, non-exempt (hourly) position.

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Social Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).

Position Specific Information

This position will be working at senior nutrition sites to provide meal service to seniors, plan activities and events, and complete eligibility assessments.

Other duties include data entry, preparation of weekly and monthly reports and referring seniors to aging resources.

Candidate must be willing to do home visits to complete eligibility assessments. Work Schedule is M-F 8:30 AM-5 PM.

Essential Functions

Conduct research and assimilate information for planning and implementation of activities that stimulate body and mind of seniors

Collaborate with Community Partners to leverage nutrition support, social, educational and health resources to seniors

Receive, hold and serve food per North Carolina Food Safety regulations

Recruit, train and supervise adult volunteers in site operations

Drive a county vehicle (CDL is not required) to take seniors on recreational/educational day trips

Complete applications for assistance programs and services

Monitor inventory and place order for supplies

Complete eligibility assessments for enrollment in the program

Data entry in software applications

Prepare monthly reports

Other duties as needed

Minimum Qualifications

Experience: Minimum of two years of related experience

Education: High School Diploma or equivalent

Combination of relevant education and relevant experience accepted? Yes

Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver's license

Requires County Driving Privileges

Preferred Qualifications

Associate's degree preferred in a related field.

Previous experience planning and implementing of group activities, preferably for independent, active seniors.

Previous experience teaching or presenting to groups.

Broad knowledge in Gerontology and/or Food Safety.

Knowledge of Foodservice and previous related experience.

Excellent customer service, communication, and time management skills.

Bilingual (Spanish and English) proficiency oral and written.

Knowledge, Skills and Abilities

Knowledge of

Research methods and practices

Modern office practices and procedures

Skills

Possessing strong communication skills

Managing multiple tasks concurrently

Abilities

Customer Service: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs

Leadership: Keeping the organization's vision and values at the forefront of associate decision making and action

Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently

Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization

Computer Skills

Proficient in applicable computer programs, including but not limited to Microsoft Word and Publisher.

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.