Social Services Program Specialist - Senior Nutrition MMP

Follow Your Calling, Find Your Career!!

Please apply by: Sunday, June 30th, 2024

Salary Range: $20.00 to $22.62 per hour. This is a full time, non-exempt (hourly) position.

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Social Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).

Position Specific Information

Individual in this position will primarily support the County's Mobile Market Food Program (Pantry) 3-4 days a week. Individual will also perform duties for the congregate / home-delivered programs on non-Mobile Market Food Program days. Work schedule will be Monday

• Friday 7:00 am

• 3:30 pm on Mobile Pantry days and 8:30 am

• 5:00 pm on non-pantry days. On-job training will be provided for the three programs.

Employee in this position must be able to lift/move up to 25 pounds of food boxes and/or produce/vegetables/fruit in order to load and unload the truck. Other physical demands include standing long periods of time (minimum 3-4 hours), for example while the Mobile Market Program takes place, and frequent stretching and bending. Employee must also be willing to work outdoors in inclement weather conditions as needed.

On non-Mobile Market days, the position will provide coverage at nutrition sites (congregate program) and complete in-home visits for eligibility assessments with senior population.

Essential Functions

Conduct research and assimilate information for planning and implementation of activities that stimulate body and mind of seniors

Collaborate with Community Partners to leverage nutrition support, social, educational and health resources to seniors

Receive, hold and serve food per North Carolina Food Safety regulations

Recruit, train and supervise adult volunteers in site operations

Drive a county vehicle (CDL is not required) to take seniors on recreational/educational day trips

Complete applications for assistance programs and services

Monitor inventory and place order for supplies

Complete eligibility assessments for enrollment in the program

Data entry in software applications

Prepare monthly reports

Other duties as needed

Minimum Qualifications

Experience: Minimum of two years of related experience

Education: High School Diploma or equivalent

Combination of relevant education and relevant experience accepted? Yes

Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver's license

Requires County Driving Privileges

Preferred Qualifications

Previous work experience with senior population.

Excellent customer service, communication, time management and computer skills.

Bilingual (Spanish and English) proficiency oral and written.

Knowledge, Skills and Abilities

Knowledge of

Research methods and practices

Modern office practices and procedures

Skills

Possessing strong communication skills

Managing multiple tasks concurrently

Abilities

Customer Service: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs

Leadership: Keeping the organization's vision and values at the forefront of associate decision making and action

Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently

Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization

Computer Skills

Proficient in applicable computer programs, including but not limited to Microsoft Word and Publisher.

Physical Demands

Physical Demands Frequency

Must be able to remain in a stationary position 50% of the time. Frequently (10 to 24 hrs/week)

The person in this position needs to move about from point X to point Y. Occasionally (up to 10 hrs/week)

Operates a computer or other office equipment. Constantly (26 or more hrs/week)

Ascends/Descends a ladder to perform duties or operate equipment. Occasionally (up to 10 hrs/week)

The person in this role is required to position themselves to maintain equipment such as computers, servers, machinery, etc. Not Applicable

The person in this role frequently communicates and must be able to exchange and convey information. Constantly (26 or more hrs/week)

Must be able to review information on paper or computer. Constantly (26 or more hrs/week)

Must be able to discern information from long distances. Not Applicable

Must be able to detect or distinguish flavor or smells. Not Applicable

Demand Weight Frequency

Must be able to carry/move equipment 10 lbs or less Frequent

Must be able to carry/move equipment 11-20 lbs Occasionally

Must be able to carry/move equipment 21-50 lbs Occasionally

Must be able to carry/move equipment 51-100 lbs Not Applicable

Must be able to carry/move equipment Over 100 lbs Not Applicable

Work Environment

Works in an office setting with moderate noise and outside in exposed weather conditions.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.