Mecklenburg County, NC durham , NC 27710
Posted 1 week ago
Follow Your Calling, Find Your Career!!
Please apply by: Sunday, June 30th, 2024
Salary Range: $20.00 to $22.62 per hour. This is a full time, non-exempt (hourly) position.
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Mecklenburg County Department of Social Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.
Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).
Position Specific Information
Individual in this position will primarily support the County's Mobile Market Food Program (Pantry) 3-4 days a week. Individual will also perform duties for the congregate / home-delivered programs on non-Mobile Market Food Program days. Work schedule will be Monday
Friday 7:00 am
3:30 pm on Mobile Pantry days and 8:30 am
5:00 pm on non-pantry days. On-job training will be provided for the three programs.
Employee in this position must be able to lift/move up to 25 pounds of food boxes and/or produce/vegetables/fruit in order to load and unload the truck. Other physical demands include standing long periods of time (minimum 3-4 hours), for example while the Mobile Market Program takes place, and frequent stretching and bending. Employee must also be willing to work outdoors in inclement weather conditions as needed.
On non-Mobile Market days, the position will provide coverage at nutrition sites (congregate program) and complete in-home visits for eligibility assessments with senior population.
Essential Functions
Conduct research and assimilate information for planning and implementation of activities that stimulate body and mind of seniors
Collaborate with Community Partners to leverage nutrition support, social, educational and health resources to seniors
Receive, hold and serve food per North Carolina Food Safety regulations
Recruit, train and supervise adult volunteers in site operations
Drive a county vehicle (CDL is not required) to take seniors on recreational/educational day trips
Complete applications for assistance programs and services
Monitor inventory and place order for supplies
Complete eligibility assessments for enrollment in the program
Data entry in software applications
Prepare monthly reports
Other duties as needed
Minimum Qualifications
Experience: Minimum of two years of related experience
Education: High School Diploma or equivalent
Combination of relevant education and relevant experience accepted? Yes
Licenses and Certifications:
Requires a valid North Carolina or South Carolina Driver's license
Requires County Driving Privileges
Preferred Qualifications
Previous work experience with senior population.
Excellent customer service, communication, time management and computer skills.
Bilingual (Spanish and English) proficiency oral and written.
Knowledge, Skills and Abilities
Knowledge of
Research methods and practices
Modern office practices and procedures
Skills
Possessing strong communication skills
Managing multiple tasks concurrently
Abilities
Customer Service: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs
Leadership: Keeping the organization's vision and values at the forefront of associate decision making and action
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently
Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization
Computer Skills
Proficient in applicable computer programs, including but not limited to Microsoft Word and Publisher.
Physical Demands
Physical Demands Frequency
Must be able to remain in a stationary position 50% of the time. Frequently (10 to 24 hrs/week)
The person in this position needs to move about from point X to point Y. Occasionally (up to 10 hrs/week)
Operates a computer or other office equipment. Constantly (26 or more hrs/week)
Ascends/Descends a ladder to perform duties or operate equipment. Occasionally (up to 10 hrs/week)
The person in this role is required to position themselves to maintain equipment such as computers, servers, machinery, etc. Not Applicable
The person in this role frequently communicates and must be able to exchange and convey information. Constantly (26 or more hrs/week)
Must be able to review information on paper or computer. Constantly (26 or more hrs/week)
Must be able to discern information from long distances. Not Applicable
Must be able to detect or distinguish flavor or smells. Not Applicable
Demand Weight Frequency
Must be able to carry/move equipment 10 lbs or less Frequent
Must be able to carry/move equipment 11-20 lbs Occasionally
Must be able to carry/move equipment 21-50 lbs Occasionally
Must be able to carry/move equipment 51-100 lbs Not Applicable
Must be able to carry/move equipment Over 100 lbs Not Applicable
Work Environment
Works in an office setting with moderate noise and outside in exposed weather conditions.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request.
Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Mecklenburg County, NC