Social Services Program Coordinator

Travis County (Tx) Austin , TX 78719

Posted 2 months ago

Job Summary

Are you passionate about working with underserved communities? Are you an effective leader and communicator and ready to guide an inmate programs team? If you answered yes, then you need to apply for Travis County Sheriff's Office Social Services Program Coordinator position.

Travis County offers a premier Total Rewards Package that includes a highly rated retirement plan, vacation and sick leave, 3 personal holidays, 12 company holidays, longevity pay, tuition reimbursement, medical, dental, and vision, and a free employee health care clinic.

The Social Services Program Coordinator works with the TCSO Inmate Programs Team, which includes professional staff, community- based agency professionals, and volunteers. Develops, coordinates, and facilitates programming targeting multiple client populations in the Travis County Jail and Correctional Complex. Researches and implements evidence-based programs related to the criminogenic needs of the offender. Ensures that program goals and objectives are accomplished in accordance with established priorities. Schedules and oversees daily operations and program activities. Maintains accurate statistics related to inmate progress and program effectiveness.

Facilitates groups and/or individual sessions for program participants. Oversees the facilitation of services provided by interns and volunteers. Serves as liaison with, and resource for, community outreach and advocacy groups, service providers, and others. Coordinates, improves, and stimulates interest in the program and recruits program participants. Plans, develops, and conducts program-related educational sessions and training. Maintains safety and security of classroom and workspace.

Distinguishing Characteristics:

This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department..

Duties and Responsibilities

  • Coordinates, supervises, trains, monitors and evaluates program activities and staff.

  • Plans, develops and recommends new or revised programs and goals and objectives.

  • Develops and schedules program work plans, oversees daily operations and coordinates program activities.

  • Determines, or assists in determining program priorities.

  • Evaluates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action.

  • Monitors and approves program expenditures within established budget. May prepare or assist in preparing proposals for funding or funding continuation.

  • Serves as technical consultant for program and related policy and provides technical and problem solving assistance on program services. Participates in providing program services to clients.

  • Analyzes and reviews analysis of program and program policy issues.

  • Prepares periodic reports, financial analysis and statistical reports on program activities and program progress.

  • Serves as liaison with, and resource for community outreach and advocacy groups, service providers and others. Coordinates, improves and stimulates interest in the program and recruits program participants.

  • Plans, develops and conducts program-related educational sessions and training. Speaks to community and other groups.

  • Facilitates psycho-educational and process groups

  • Facilitates one-on-one behavioral health sessions

  • Oversees and guides the work and learning experiences of behavioral health interns.

  • Performs other job-related duties as assigned

Minimum Requirements

Education and Experience:

Bachelor's degree in Social or Behavioral Sciences or a directly related field AND five (5) years' experience in social services or a directly related field, including experience coordinating a program;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Applicants are required to attach a resume with the online application.

Preferred:

Master's degree in Social or Behavioral Sciences or a directly related field.

Licensed Master/Clinical Social Worker (LMSW or LCSW) or

Licensed Professional Counselor (LPC).

Experience in public speaking.

Bilingual in English and Spanish.

Experience with working with justice involved individuals.

Experience with substance use education and treatment.

Knowledge, Skills, and Abilities:

Knowledge of:

  • Supervisory principles, practices and techniques.

  • Program coordination and oversight techniques.

  • Policies, practices and procedures within area of assignment.

  • Federal, State and Local program laws and requirements.

  • Advocacy groups, social service providers and community outreach organizations.

  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.

  • May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

  • Program planning, development, monitoring and evaluation.

  • Conducting education and training sessions and public speaking presentations.

  • Referring clients to appropriate social services organizations and programs.

  • Problem-solving and decision-making.

  • Monitoring and recommending program expenditures.

  • Both verbal and written communication.

  • Facilitate behavioral health services such as classes, groups, and one-on-one sessions.

Ability to:

  • Coordinate, supervise and evaluate program staff and activities.

  • Analyze, research and evaluate findings.

  • Prepare administrative and statistical reports.

  • Serve as technical consultant and liaison.

  • Work with clients to facilitate access to social services programs and resources.

  • Select and apply appropriate clinical interventions.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8:00 AM to 5:00 PM; Monday through Friday

May require working some nights or weekends depending on department needs

Department: Sheriff

Location: Austin, TX

Drug Test and Alcohol Test Required.

Criminal, Credit, Driving, Education, and Employment Background Check Required.


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