Social Services Counselor-Hope Healthcare-Fort Myers, Bonita & Estero

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Clinical Social Worker (CSW) provides and coordinates a wide range of social services to patients and their families. Works with patients/families to help them manage the physical, social and emotional aspects of illness, death and dying.

Qualifications:

• Master's degree in Social Work (CSWE accredited)

• Employees working in Florida require current Florida LCSW

• Employees working in Georgia require current Georgia LMSW or LCSW

• Experience in palliative care, hospice or other health care setting

• Familiarity with and working knowledge of the concepts and practices of death and dying with children and adults

• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system

• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload

• Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations

• Mobile Driver - Valid driver's license and automobile insurance per Company policy

• Ability to travel to off-site locations

• Ability to physically access any home, hospital, nursing home, and ALF (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)

• Ability to work in a team environment and intervene appropriately

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent Company professionally at all times through care delivered and/or services provided to all clients.

• Must demonstrate high ethical standards in areas of the company's mission, confidentiality, sensitivity, and flexibility.

• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

• Comply with company policies, procedures and standard practices.

• Observe company's health, safety and security practices.

• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company.

• Use resources in a fiscally responsible manner.

• Promote company through participation in community and professional organizations.

• Participate proactively in improving performance at the micro and macro levels.

• Improve own professional knowledge and skill level.

• Advance electronic media skills.

• Support company research and educational activities.

• Share expertise with co-workers both formally and informally.

• Participate in Quality Assessment and Performance Improvement activities as appropriate.

Job Responsibilities:

• Collaborates with Social Services leadership about social services issues to ensure compliance with Standards and Regulations (i.e., ACHA, NASW, Joint Commission, NHPCO, etc.).

• Performs psychosocial assessments and makes appropriate referrals.

• Assesses the psychosocial aspects of care for patients and their families as well as bereaved children, adults, and families in accordance with the Organization's policy.

• Utilizes advanced practice social work skills to engage patients and families who are in crisis, exhibiting problems with coping, and/or who are at high risk for complicated psychosocial reactions.

• Provides or makes referrals for appropriate patient/family counseling and initiation of case management interventions necessary for resolving issues and maintaining Plan of Care.

• Empowers patients/families to negotiate with resource providers and make decisions on their own behalf.

• Provides appropriate anticipatory grief and bereavement counseling and initiates interventions necessary for resolving problem issues and maintaining Plan of Care.

• Maintains assessment and intervention documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal and appropriateness of intervention.

• Evaluates bereavement needs, including making condolence calls, evaluating risk and coordinating the Plan of Care.

• Works with employees to coordinate the provision of concrete services, to direct patient visits and attend interdisciplinary care meetings.

• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.