Social Services Coordinator- Ventura, CA

POSITION TITLE: Social Services Coordinator

DEPARTMENT: Recuperative Care

REPORTS TO: Social Services Manager

LOCATION: Ventura, CA

CLASSIFICATION: Non-Exempt

PERTINENT INFORMATION:

• Work shift: Monday - Friday 9:30AM-6:00PM.
• This role is not remote and requires the individual to be onsite in Ventura.

The Social Services Coordinator

Provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities and Initiatives

• Complete Needs Assessment and Care Plans. Complete referrals and coordinate services for mental health, housing, etc.

• Facilitate discharge process and locating housing for individuals. Complete discharge notes, communicating to our community partners. Conduct warm hand off for guest when appropriate.

• Maintain up-to-date CRM proprietary database daily and partner contacts. Complete Coordinated Entry System ("CES") Documents. Complete Homeless Management Information Systems (HMIS). Utilize bed board application to determine census capital for operational planning (i.e.) meal planning.

• Attend care coordination meetings. Collaborate with nursing team to execute weekly case conferencing for guest.

• Practice harm reduction practices while conducting guests searches for contrabands or illegal substances when applicable. Support program team with appropriate guest interventions such as de-escalation, Crisis Prevention, motivational interviewing, etc.

• Engage and conduct daily check in with guest, building rapport and trust with our guests.

• Ability to adequately manage caseload of a minimum 15 guest with flexibility to manage 20 or more to meet the needs of the facility (i.e., vacancies, PTO etc.)

• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary responsibilities.
• Always follow NHF policies and procedures.

Requirements

• Bachelor’s Degree Required; Master’s in social work preferred.

• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field.

• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.

• Excellent communication skills both oral and written.

• Positive and professional attitude.

• Time management and strong organizational skills.

• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.

Physical Requirements

• Frequent standing and walking, as well as extended sitting.
• Frequent bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull.
• Occasionally be required to lift/pull/push/move up to 50 pounds.

Benefits

A monthly engagement activity with everyone. You can take part in Justice, Equity, Diversity and Inclusion (JEDI) events, having access to our JEDI library, and other resources to learn more about JEDI. Team engagement that includes staff awards, and enjoy direct access to everyone to share ideas and initiatives to continue to improve the employee experience. Feeling hungry during work hours? We got you covered with our snack havens located at all of our facilities!

National Health Foundation (NHF) is guided by a mission to improve the health of individuals and underserved communities by acting on the social determinants of health and bridging the gaps in the healthcare system. All people, regardless of who they are or where they live, can achieve their highest level of health. NHF works within communities to identify and advance solutions that remove barriers and promote health for all who live there.

Research has demonstrated that one of the clearest determinants of health –and health disparities– is where people live. A person’s physical environment, employment opportunities, community safety, and access healthcare providers, (and more) all impact health and are local in nature. The largest health disparities emerge in neighborhoods experiencing poverty and in communities of color. These social determinants can help or hinder a person’s ability to make healthy decisions. People are not homeless; they experience homelessness. People suffering from diabetes may understand what they should be eating, but it does not matter if they cannot purchase fresh produce in their own neighborhood. Physical fitness might be a top priority for everyone, but crime and unlit parks might prevent that from happening. Health starts where people live, learn, work and play.

NHF is committed to addressing the root causes of health disparities by working hand in hand with communities. We empower teens and adults to advocate for their health and identify needed changes in their neighborhoods. Then we help develop and support the community’s vision of health by cultivating partnerships to deliver programs and services that are empathetic and inclusive. We observe, measure, and learn, and repeat as needed.

National Health Foundation is committed to fostering a fair, diverse, inclusive, and equal work environment.

National Health Foundation believes diversity, equity and inclusion is essential to accomplishing our mission and maximizing our impact. Understanding historical and current manifestations of racism and oppression will enable us to act most effectively on the social determinants of health. As one of our core values, DEI will shape our governance, strategies, programs, operational activities, and advocacy efforts. We recognize the work of DEI is a journey and our commitment is unwavering.