Social Services Analyst 1 (Wae) - Child Care Assistance Program

Supplemental Information

This is a part-time position

Multiple vacancies will be filled from this announcement

Office of Early Childhood Operations

• Child Care Assistance Program

Job Focus Areas:

The part-time Social Services Analyst 1 position is located within the Division of Early Childhood

• CCAP Household Eligibility, and reports to a Social Services Supervisor. The Social Services Analyst 1 is responsible for determining eligibility of CCAP applications received in a specific region. This part-time position will help to ensure the influx of applications are processed in accordance with the procedural timelines.

Duties and responsibilities performed include, but are not limited to the following:

• Reviews documents and applications from a specific region and determines client eligibility for the CCAP program

• Requests additional documents, when needed through the mail to determine eligibility

• Use CAPS, TOTS, CAFÉ, TIPS, OnBase, LINKS, Work Number and other software programs to complete the eligibility process

• Collaborate with team members, call center, and agencies both internally and externally to determine CCAP eligibility

• Make referrals for suspected fraud

• Communicate with families applying for CCAP

• Communicate with outside stakeholders to verify employment and education hours

• Communicate with peers/Supervisors/Department Heads

• Completes all other duties/projects/tasks assigned

• Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.

Applicants who possess the following skills and experience are encouraged to apply:

Knowledge of eligibility processing and work experience in state operating systems, to include but is not limited to CAPS, KinderConnect, KinderTrack, and CAFÉ.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Thinking Critically:The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.

Acting Decisively:The ability to make decisions quickly and effectively.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Building and Supporting Teams: The ability to combine your actions and efforts with others to work toward achieving a common goal.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

NOTE: This part-time position is not eligible for benefits or paid holidays, and has a limit to the number of hours worked (maximum of 1245 hours) in a 12 month period, beginning with the first day of employment. The hours belong to the employee and any available hours follow the employee.

You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experienceMUSTbe listed on the online application.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

For further information about this vacancy contact:

ldoejobs@la.gov

Louisiana Department of Education

• Human Resources

PO Box 94064

Baton Rouge, LA 70804

Louisiana is a State as a Model Employer for People with Disabilities.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

NOTE:

Any college hours or degree must be from an accredited college or university.

NOTE:

An applicant may be required to possess a valid Louisiana driver's license at time of appointment.

Willingness and ability to handle and carry firearms.

Job Concepts

FUNCTION OF WORK:

To assess, evaluate, and provide social services that are administered by the Department of Children and Family Services.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Close from a higher level supervisory or managerial position.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

Department of Education.

JOB DISTINCTIONS:

Differs from the Social Services Analyst 2 by the presence of less independence and complexity of work.

Examples of Work

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Under close supervision, the entry level Social Services Analyst learns to perform the following duties:

Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures.

Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.

Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases.

Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers.

Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations.

May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation.

Performs investigative and enforcement function of child support cases in the areas of intake services, absent parent location, collection of payments, and probation services regarding criminal neglect of family cases.

Assesses financial resources to determine an absent parent's ability to provide support.

Monitors all support payment activity on assigned cases and follows up on delinquent payments.

Prepares and submits appropriate documents for court proceedings and serves as court liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews, etc

Makes field contact which includes probation supervision, serving of notices, orders, subpoenas, and writs.

May issue warrants and makes arrests.

Adjudicates disability claims filed under the Social Security Disability and Supplemental Security Income Program.

Reviews disability applications to determine appropriate sources of medical, psychological, vocational, and social information to document the claimant's disability or non-disability.

Confers with medical professionals on determination of disability and need for medical appliances.

Prepares an assessment to determine the claimant's ability to function by applying a multiple step sequential evaluation process to identify the claimant's capability to perform work activity.

Conducts Claimant Conferences to fully explain the disability process to claimant.

Assesses program eligibility for children placed in the care and/or custody of the Department of Children and Family Services, special needs children who have been adopted and are receiving subsidies, and certain juveniles who are in the custody of the Department of Public Safety and Corrections.

Reviews court orders and other documents to assure that reasonable efforts were made to prevent children from coming into state custody.