Social Media Specialist

Netskope Phoenix , AZ 85002

Posted 3 weeks ago

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, San Francisco, Seattle, Bangalore, London, Melbourne, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers and follow us on Twitter @Netskope and Facebook.

Netskope is looking for a Social Media Specialist, who is creative, well-organized, and a compelling communicator to help elevate and increase awareness around the Netskope brand and offering. The successful candidate needs to be able to thrive in a fast-paced environment and manage multiple projects and campaigns, while collaborating with cross-functional teams to create an engaging and successful promotional calendar. This person is a social media-savvy professional with a proven track record of delivering integrated social communication strategies that deliver measurable increases in brand awareness and customer engagement.


  • Build and execute social media strategy through research, benchmarking, messaging, and audience identification

  • Drive overall awareness and engagement to Netskope content by crafting on-brand copy and helping to develop our brand voice

  • Manage social focused campaigns working closely with sales and executive leaders to create specific narratives around campaign content

  • Own our social listening platform, providing regular reports and being the main point of contact for social listening and sentiment analysis around our brand identity and our platform

  • Help develop social copy for employees and executives and work to promote employee engagement and advocacy across the organization

  • Collaborate with other departments, external vendors, and agency partners to manage company reputation, coordinate promotions, and increase reach

  • Create and maintain company social media pages and profiles. Working with regional teams and tracking the performance of regional and language based channels

  • Collaborate with teams responsible for PR, content, demand generation, and creative

  • Stay up to date on best practices and emerging trends in social media as well as conversations in the cybersecurity space


  • 2+ years of social media and communications experience

  • Demonstrated ability to understand technology and technical buyers

  • Proven content writing/copywriting experience, enabling you to capture complex ideas and express them in a clear, concise, and engaging style

  • Strong familiarity with the business applications of social media platforms (LinkedIn, Twitter, Facebook, Youtube, and Instagram) and social media tools (Sprout Social and Google Analytics)

  • Understanding of social media metrics; able to interpret the results and take action to increase effectiveness of social media campaigns

  • Ability to collaborate and build great relationships with internal stakeholders and customers

  • Critical thinker and problem solver


  • BS/BA degree or equivalent


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Social Media Advertising Specialist


Posted 2 weeks ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Social Media Advertising Specialist with TTEC in Phoenix, AZ. Our recruitment and training is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211, or call 844-994-0984 ext. 122016. Upon hire, we will ask you to pick up your equipment from our Phoenix, AZ office. Please closely review the Why You section below to ensure that your temporary work from home environment is compliant. COVID-19 Note: During the pandemic, all of our Phoenix employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote orientation and training environment for our new hires, this role will require you to come to our office briefly to acquire the equipment needed for this role. When we are able to return to normal operations, this will shift from a work from home environment back to our site location. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Professional Sales Champion, You'll Enjoy * Fun, talented and witty teammates * Knowledgeable, encouraging, and present leadership * Family-friendly environment * Free-spirited, theme-based employee events * Diverse and community-minded organization * Career-growth and lots of learning opportunities for aspiring minds * And yes…all the competitive pay and benefits you'd expect What You'll be Doing Become a Social Media Marketing Strategist and engage yourself in business conversations and develop strategies to meet your client's business goals through different facets of the social media world. Be the consultant of your customers to win their business needs. Delivering amazing experiences brings a smile to your face and you find it very rewarding. On a typical day, you'll * Introduce and drive adoption of key social media marketing tools * Recommend social media advertising solutions * Consult and coach clients to achieve greater ad product performance and ROI Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: * Familiarity with social media advertising concepts * BS Marketing or equivalent work experience * Competency using MS Windows * 1 year of sales experience; B2B sales preferred * Verified reliable, high-speed internet connection >15mbps (you can quickly check at * Ethernet direct to router * A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) near your router If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on For more information about TTEC, visit or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECtop '1756012 Ttec Phoenix AZ

Social Media Specialist