Social Media Specialist

Mt Baker Vapor Mesa , AZ 85201

Posted 8 months ago

Job Description

The Social Media Specialist will maintain our online presence through all social media channels to grow our brand value, customer base and customer satisfaction. All communication will speak in the brand voice, be polite, empathetic, and reasonable.



Responsibilities:

Be a self-starter, creative, results driven, employee that is able to collaborate in a team environment

Be a detail-oriented, organized individual and self-sufficient in time management

Create, develop, plan, organize and implement campaigns specific to social media to better engage current followers and attract new ones.

Engaging with the online community and following up on all discussions and comments through the life cycle while maintaining the brand voice

Coordinate with customer service during high-traffic events

Be savvy in Facebook, Instagram, Google Plus, LinkedIn, Pinterest, Snap Chat, Twitter, 3rd Party reviewers and new technologies as they arrive

Keep up to date on all platform updates and the impact they are will have on the content produced

Not have a fear of trying new things, failing, and reworking until desired results are achieved

Stay up to date on the analytics of what is working and what isnt on each platform and adjust strategy accordingly

Keep an up to date social media calendar to organize posts and plan ahead

Seek out threats to the brand image

Other duties as assigned

Meet metrics, KPIs and goals

KPIs

Social posts must contain original content specific to each channel each day

Keep an updated social calendar planned at least 1 month a head at a minimum

Increase reach on each social platform q/q

Increase reach to non-fans on Facebook q/q

Qualifications

Bachelors in Marketing, Communications or related field

3-5 years post degree experience in a corporate environment working with social media

Ability to work both independently and on a team

Positive attitude

Not someone satisfied with the status quo

Company Description

Mt Baker Vapor (MBV) is one of the most recognizable names in the electronic cigarette industry. MBV offers a premium selection of high-quality e-liquids and a large variety of vaping essentials. We are a rapidly expanding business from Bellingham Washington, and we are looking for motivated individuals to join our team. We offer a highly competitive compensation package. MBV strives to provide a high quality American-made e-juice at an affordable price, and we have a generous employee discount program to facilitate our goal of healthier living.
Compensation dependent on experience.
MBV has received countless awards for excellence in e-liquid artistry and professionalism. Such awards include: 8 Spinfuel Choice Awards (January 2013), Vapor Lives Magazine Flavor Award, 3rd Place in Guide to Vaping's "Best of 2013," Vapor Digest's Elite E-Liquid Manufacturer Certificate, and the Chamber of Commerce Member of the Week (February 2015).
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Social Media Specialist

Mt Baker Vapor