Social Media Marketing Associate

Napster Seattle , WA 98113

Posted 4 weeks ago

Napster is seeking a passionate Social Media Marketing Associate to join the team in Seattle.

About Us

Rhapsody Int'l is a pioneer in digital music and a leading provider of music streaming technologies and services for businesses, including some of the world's most recognized and respected consumer services companies. Rhapsody operates the Napster platform in 35 countries with a premium subscription service giving millions of subscribers unlimited ad-free access to the music they love anywhere, anytime and on any device online or offline. Napster combines the iconic history of one of the most recognizable music brands in the world with the vast experience and technological platform of Rhapsody International Inc., the industry's first subscription streaming service provider. Rhapsody is headquartered in Seattle, with offices across the U.S., Europe, Asia, and Latin America.

We not only offer a best in class music service directly to millions of customers but we are reshaping the music industry by powering companies to create new innovative music streaming services and experiences with our "powered by Napster" music platform solutions. Would you like to work with us to bring this secret sauce to more customers? Imagine a company dedicated to expanding the music industry. Come work with us and make it happen. Impact how millions of music fans listen to music every day!

About the role:

The Social Media Associate will be responsible for nearly all areas related to social media management, content creation and maintenance. This position is located in Seattle and will report to the Digital Marketing Manager. Focus is on developing content for social media posts and maintenance/engagement for all our social media channels. The Social Media Associate will interact with our global development teams to support their activities that elevate the reach and effectiveness of our current marketing efforts. This position touches across the entire organization and has the opportunity to work in conjunction with labels and artists to promote content not just nationally, but globally as well.

About you:

You are a marketing professional or recent graduate with internship experience who has developed a strong social media/marketing skillset. You are passionate about music and you know what is going on in the industry. You stay up to date on current trends in music and are familiar with music from all genres and decades. Your knowledge of social media is like second nature and you have a knack for understanding programs/apps where many of our current and potential audiences can be found. You can manage up to drive projects to completion, you are proactive and can handle multiple projects simultaneously in a fast-paced environment, with an eagerness to grow your skillset and marketing aptitude.

Main responsibilities:

  • Own and manage the global social media presence for Napster's core (consumer-facing) and Powered by Napster (partner-facing) brands.

  • Work closely with the global marketing team to develop scalable social media campaigns for Napster's global and regional social media channels.

  • Design and develop regular posting schedules for our social media channels to drive higher engagement

  • Manage interactions with social media users and escalate issues to the CS team for resolution

  • Develop a follower acquisition strategy for social media channels

  • Collaborate with the labels and content teams to capture, edit, and promote artist content


  • Bachelor's degree or equivalent work experience marketing or related field

  • 0-2 years of experience working in social media marketing

  • Knowledge of social media channels such as Instagram, Twitter, Spotify, Apple Music, TikTok, YouTube, Reddit, Snapchat, Twitch, etc).

  • Excellent communication skills

  • Passion for music and marketing

What Sets Napster Apart:

We are very proud of the culture that we have built at Napster. Below is a snapshot of some of our benefits and perks, but what you will be most blown away by is the amazing talent you will get to work with here.

  • Competitive salary and benefits package, including medical, dental, vision, life insurance

  • Free Napster Premium Account (with great music discovery advice from your peers)

  • Downtown Seattle office in the Columbia Tower with amazing views of the city, surrounding mountains and waterways

  • Centrally located near public transportation, ferries, bike parking, as well as subsidized commuting options.

  • Highly collaborative, hardworking, open environment where you'll work alongside extremely creative and dedicated people.

  • Generous PTO (and you are encouraged to use it!)

  • 9 paid holidays

  • In office snacks, soda and coffee

  • In-house live music performances

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rhapsody International Inc. is an equal opportunity employer.

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Social Media Marketing Associate