Social Insurance Specialist (Claims Specialist)

US Government Other Agencies And Independent Organizations Sherwood , AR 72120

Posted 2 months ago

  • Duties




NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

LOCATION: This position is located in the Sherwood, AR Field Office.

TOUR OF DUTY: Flextime |Full-time | Alternate work schedule may be available.


Learn more about this agency


The position description number for this position is 5E2370. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

This is position at the full developmental and performance level of GS-11. Closer supervision and technical guidance and/or on-the-job training are provided. Duties are gradually broadened so the incumbent is eventually performing all of the duties of the full performance level, position description number 5E2370.

At the full performance level, the incumbent will conduct interviews with the public to obtain, clarify and verify information about initial and continuing eligibility for retirement, survivors, disability health insurance benefits and eligibility for supplemental security income including State supplements; resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA; and use state of-the-art technology to access and update claims information.

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0105 Social Insurance Administration

  • Requirements



Conditions of Employment

  • All application materials must be received by the closing date.

  • Applicants must be in good standing.

  • Applicants must have a fully successful rating of record.

  • Official Personnel Folders will not be reviewed.

  • Requests for copies of application documents will not be accepted.

  • All application forms submitted become the property of SSA Human Resources.

  • You must indicate on the SSA45 if you are in/or have held a temp promotion/detail.

  • ICTAP or VEOA eligibles only.


Applicants must have 52 weeks of specialized experience at the next lower grade level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

GS-11: Fifty-two weeks of specialized experience at least equivalent to the GS-9 level. Examples of specialized experience include developing, examining, investigating or authorizing of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs.

Applicants must also meet the following Selective Placement Factor(s) to qualify for this position:

CAIP Interview is required.

  • Candidates who are in/have held positions requiring meet-and-deal certification do NOT have to submit documentation when applying for this position. Click here to view a list of positions that meet this requirement.

  • By the closing date of the announcement, candidates who have not occupied SSA positions for which meet-and-deal ability is required as a selective placement factor MUST upload a completed Certification of Meet and Deal Ability form. If you do not submit the form by the closing date of the announcement, you will be disqualified for the position. If you do not already have this documentation, contact your supervisor or manager.

Qualification requirements must be met by the closing date of this announcement.

GS-11: Applicants for promotion must have 52 weeks at the GS-9 or higher.

Time in grade requirement must be met by the closing date of this announcement.


GS-11: Ph.D. or equivalent doctoral degree, or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree, or LL.M.

Combining Education and Experience:

GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement.

If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

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Social Insurance Specialist (Claims Specialist)

US Government Other Agencies And Independent Organizations