Social Impact Program Coordinator

Northwestern University Evanston , IL 60201

Posted 5 months ago

Department: Kellogg Public Private Init

Salary/Grade: NEX/12

Job Summary:

This role coordinates Kellogg's Board Fellows Program as well as select KPPI Social Impact programs, including Beacon Capital Partners Executive in Residence, Project Impact year-round funding, Project Impact summer internship stipends, Social Impact Days for prospective students, Social Impact alumni events, and Social Impact awards.

Please Note: Occasional evening/weekend events required

Specific Responsibilities:

Documents & Databases

  • Prepares & compiles correspondence, reports, etc. on Social Impact student funding for donor reports as well as the 180 nonprofit organizations affiliated with the Kellogg Board Fellows Program.

  • Creates & maintains complex spreadsheets, databases, and reports tracking Kellogg Board Fellows activities and nonprofit constituencies. Manages records of nonprofit partnerships in Salesforce. Manages a resource repository of sample student projects and articles using Box.

  • Conducts benchmarking and research on peer institutions' fellows' programs; identifies best practices from competitor programs.


  • Maintains the Social Impact, Rockefeller Impact Investing Consortium, and Kellogg Morgan Stanley Sustainable Investing Challenge websites.

  • Coordinates Fellows' alumni engagement, including: develop and analyze alumni survey; make regular social media updates to alumni LinkedIn page; coordinate annual alumni panel; and other alumni programming as needed.

  • Maintains program website; collaborates with Kellogg Communications team to ensure website is up-to-date and in line with Kellogg brand standards.

Accounting-Student Funding and Finances

  • Manages budget and expenditures associated with the Kellogg Board Fellows program including: develop annual budget in consultation with Professor and submit budget to KPPI leadership for approval; maintain financial records and purchases year-round by entering individual transactions into budget and ensuring compliance; verify invoices and expense reports for accuracy; conduct vendor/account research as needed; and prepare final accounting report at close of program.

  • Administers all financial applications, disbursements and reimbursements for funding and awards including: Project Impact, Youn, Kellogg Social Entrepreneurship Award, and loan assistance awards. Administers Project Impact Summer Internship Stipend Program, which includes application review and notification; processing student paperwork; and compiling draft annual report.

  • Tracks and drafts report on Social Impact endowment and sponsorship funds for students, e.g. Combe, Levy, Rockefeller, etc.

  • Collaborates to avoid duplication of student funding and awards with other Kellogg funding organizations (KIEI, Family Enterprise, EMBA, Evening/Weekend program, ISEN)

  • Facilitates payments and reimbursements for guest speakers, visiting faculty, student clubs, and alumni.


  • Manages day-to-day operations of the Kellogg Board Fellows Program, a 17-month experiential learning program that connects 100 top Kellogg students to Chicago-area nonprofits for a distinct opportunity in board service each year. Provide calendar coordination and budget tracking.

  • Manages every aspect of several large events for the program, including: information sessions for students leading up to recruitment, kick-off/matching panel for selected students, orientation session for nonprofit partners, and year-end breakfast.

  • Coordinates with 100+ partnering nonprofit organizations, including outreach/recruiting of organizations, program Q&A, updates, logistics, application, events, troubleshooting, evaluations, etc.

  • Recruits prospective organizations; work with Executive Directors and Board Chairs to clarify expectations; manage application and matching process; ensure that expectations are met and managed throughout the 17-month fellowship; problem-solve issues that arise; and maintain communication and relationships with organizations throughout the year.

  • Oversees and maintains the school Social Impact event calendar.

  • Provides operations and logistics support for the Kellogg-Rockefeller Impact Investing Faculty Consortium membership and communications platforms.

  • Manages all logistics for Social Impact Days and assists with other Social Impact programming.

  • Supports Beacon Executive in Residence program logistics.


  • Manages Kellogg Board Fellow nonprofit partnerships correspondence, onboarding, and engagement.

  • Manages Social Impact email address and prospective student correspondence.

Student Services

  • Coordinate 100 student Board Fellows including monitoring the students' progress/experience, meet with students to address issues related to their fellowships; answer questions regarding program expectations, organization selection, expectations, class policies, challenges, project ideas, and resources.

  • Together with Professor/Program Director, support and staff the Student Leadership Team (five 2nd year fellows); facilitates monthly meetings with student leaders regarding strategy, curriculum, events, and other policies.

  • Supports Student Leadership Team with recruitment and selection of 50 1st-year fellows each fall, including application development and review, information sessions, student interviews, and onboarding.

  • Manages the matching process with the nonprofits and students; field student questions regarding the process/logistics.

  • Coordinates Kellogg Board Fellows student programming with Student Leadership Team, including Prospective Student Information Sessions; Kellogg Board Fellows recruitment; prospective student social; new student orientation; Kellogg Cares Day; and spring Nonprofit site visit.

  • For all Kellogg Board Fellows programs, manages or oversees logistics, including space reservation and set-up; tech/AV set-up with Kellogg Information Services; guest speakers; catering; event budget; invitation creation and distribution; event registration; event content; and post-event assessment/reporting.

  • Supports, as necessary, Kellogg Board Fellows courses: Nonprofit Board Governance (KPPI 453-5) and Advanced Board Governance (KPPI 471)

  • Assists the professor in creation of class materials; organize case simulations.

  • Coordinate regular check-in meetings with 100 fellows and Professor, specifically fall and spring 1-on-1 meetings.

  • Manages bi-annual individual student evaluations from nonprofit partners with surveys; distribute surveys to nonprofit partners; manage survey completion by nonprofit partners; and follow up with students who receive poor marks from their nonprofits.

  • Calibrates end-of-year grades and participation evaluations with the professor.

  • Supports KPPI team with events, programs, and conferences as needed.

Performs other duties as assigned.

Minimum Qualifications:

  • Advanced knowledge of word processing, spreadsheet, email, and database software programs is required.

Preferred Qualifications:
(Education and experience)

  • Bachelor's degree or the equivalent combination of education, training, and experience.

  • Experience working in an academic environment.

  • Knowledge of or experience in the nonprofit sector.

Preferred Competencies: (Skills, knowledge, and abilities)

  • Exceptional communication skills with attention to detail and flexibility.

  • Ability to professionally interact with multiple stakeholders, including faculty, students, and executive nonprofit leadership at all levels internally and externally.

  • Demonstrated ability to successfully manage multiple, complex projects simultaneously.

  • Strong initiative; ability to work with minimal supervision as well as be a strong cross-functional team member.

  • Strong problem-solving ability.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Social And Digital Audience Development Specialist

The Rotary Foundation

Posted 1 week ago

VIEW JOBS 10/11/2019 12:00:00 AM 2020-01-09T00:00 Job Title: Social and Digital Audience Development Specialist Area: Communications Reports to: Social and Digital Media Manager Classification: Exempt Organization Overview Rotary unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities. Each year, Rotary members invest more than $200 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary's clubs and humanitarian initiatives, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit Rotary's Commitment to Diversity As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity. General Overview Integral position on Rotary's Social & Digital Media team to manage its global social media communities and content. The Social and Digital Audience Development Specialist works with the manager, and specialists, and interacts closely with counterparts in other departments to monitor, assess, engage, amplify, and respond to Rotary's social & digital media community, including the organization's 30+ social media accounts and over 2 million cumulative fans and followers. The ideal candidate will have a strong background in marketing and communications or related field. Knowledge and Skill * Excellent written, verbal and interpersonal communication skills * High-level thinker and solutions-oriented communicator with proven ability to effectively manage multiple tasks * Demonstrated commitment to continuous growth and development; preferably in community management, content analytics, social media or related fields * Demonstrated knowledge of both popular and emergent social and digital media platforms and best practices, with the ability to provide strategic insights and reporting across multiple media * Excellent writing and copy-editing skills, experience writing for multiple audiences and platforms * Ability to effectively communicate complex and technical information in an understandable manner * Experience using social networks, publishing, and monitoring and reporting tools such as Hootsuite, Brandwatch, YouTube, Facebook, LinkedIn, Twitter * Proven ability to work effectively in a collaborative team environment * Functional understanding of multiple languages preferred * Proficiency with software including Microsoft Office 365 Suite, Adobe Creative Cloud, and Adobe Analytics preferred Responsibilities Social media plays a critical role in telling Rotary's story. The Social and Digital Audience Development Specialist will play a crucial role by communicating directly with members, fans, and followers to help advance Rotary's mission, in addition to social monitoring, reporting and data analysis. Manage Social Media Listening, Analytics, and Community Engagement * Manage user-generated content and global content exchange platforms * Monitor, moderate and respond to comments and messages on social networks * Amplify and respond to social media mentions, outcomes, exposure and interest both real-time and on regular basis * Enhance capacity building for Rotary members and social media community through implementation and amplification of program-specific social media campaigns across Rotary's areas of focus on a global and regional scale. * Iterate, improve and implement strategies, tactics, and social media engagement opportunities and crisis communication monitoring across new and existing platforms and channels * Develop and lead presentations and trainings on social media and community management best practices internally and externally Create Social Media and Paid Digital Analytics & Insights Reports * Develop content insights and analytics reports to support departmental reporting strategy * Create modular reports comprising topics including brand health, owned content, video, community engagement, and audience * Make data-informed assessments and recommendations to support brand messaging and content strategy * Leverage social platforms and listening tools to identify and engage influencers * Use analytics data to establish and inform brand share of voice around key causes and activations * Identify and leverage new tools for social listening and reporting, and for communicating emerging trends clearly and concisely Support Social Media and Paid Digital Content Production * Assist with execution and monitoring of paid social and digital media content across multiple Rotary social media channels, including Facebook, Twitter, Instagram and YouTube * Coordinate with channel editors and reporters to relay community engagement support around social media content and campaigns across Rotary's multiple programs and areas of focus * Work with visual media, editorial, design, global communications, and marketing staff to draft, edit, produce, and distribute creative content and toolkits, including key messages and visuals * Develop and maintain strong relationships with volunteer members, senior management, program staff, and others to engage and encourage and promote effective social media outreach and online engagement * Provide both onsite and offsite media support for major Rotary meetings as assigned Prior Experience At least 3 years' experience in digital media, marketing or public relations with a focus on community management or customer service Budget Responsibility Help define, plan, monitor, and report on social and digital community management Internal Contacts * Ensure seamless integration with Rotary's Design team in project managing and developing content assets * Coordinate with Rotary's Visual Media team in project managing and developing visual assets * Maintain frequent contact with Rotary's Web and Publishing team in project managing and developing content assets * Work in coordination with Rotary's Global Communications team in managing support and engagement issues, and developing content assets across 8 languages * Coordinate with internal business units on creation and development of assets for social media Why Work for Rotary? * Generous medical, dental, and vision benefits package * Progressive 401k matching contributions * Above market and generous paid time off package * Tuition reimbursement * Professional development opportunities * On-site cafeteria and coffee bar with special pricing for Rotary employees * Flextime-several different work schedules to choose from * Close to CTA, Metra, a variety of stores, and many food options The Rotary Foundation Evanston IL

Social Impact Program Coordinator

Northwestern University