Social Catering Manager - C. Baldwin Hotel, Curio Collection By Hilton

Why us?

Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus

Chapman Allenwho co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel

acknowledges her pioneering role as "Mother of Houston" and lauds her hands-on 19th c. presence as a

pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways,

celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square

feet of meeting space, a signature restaurant, Rosalie, helmed by celebrity Chef Chris Cosentino, a

hidden speakeasy, alocal Grab and go concept, Good2GO.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in

everything we do. We believe in enriching lives one experience at a time. More than a slogan, we

empower our employees to make positive impacts on the communities in which we live and work. By

providing genuine service we build relationships with our guests and value for our shareholders, and we

create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it

breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders

do. That's whywe welcome risk takers and creative spirits alike. No matter your daily role, Sage

recognizes that your success is about more than the work you do-it's really about who you are, which

is why we invest in your personal and professional growth. We hope youconsider joining us!

Job Overview

Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.

Responsibilities

• Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

• Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.

• Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

• Prepare status and period end reports.

• Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

• Professional and positive communication to both guests and fellow associates.

Qualifications

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

• Ability to drive to outside sales calls.

• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent hearing required for verbal interaction with guests and associates.

• Excellent vision required for viewing set-ups.

• Excellent speech communication skills required for verbal interaction with guests and associates.

• Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

• Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

• Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.

• Driving - distance varies for sales calls (approximately 20%).

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

ID: 2024-24900

Position Type: Regular Full-Time

Property : C. Baldwin Houston

Outlet: Hotel

Category: Catering & Events

Address : 400 Dallas Street

City : Houston

State : Texas

EOE Protected Veterans/Disability