State Of North Carolina Raleigh , NC 27611
Posted 4 days ago
SALARY GRADE: 26
The North Carolina Administrative Office of the Courts (NCAOC) seeks a highly qualified SOC Senior Analyst to support all NCAOC technology initiatives related to the Security Operations Center (SOC) monitoring and response capabilities. In this position, you will monitor and respond to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks, and other related security infrastructure.
The role of the Security Operations Center is to improve North Carolina Administrative Office of the Courts (NCAOC) security posture while detecting, analyzing, preventing, and responding to cyber security incidents through threat detection, response, and prevention capabilities by continuously monitoring, unifying, and coordinating all cybersecurity technologies and operations
Your primary duties include, but are not limited to the following:
Respond to security-related events and addresses user incidents and requests.
Schedule and execute after-hours changes to optimize network and security environments in conjunction with Enterprise Change Management policies to augment and improve network configuration and security posture.
Responsible for providing technical support in the creation and delivery of security solutions designed to meet customer business needs while protecting valuable information for all NCAOC users and the public that they service.
Provide data for metrics and reports to all levels of TSD management.
Monitor systems and networks for intrusions.
Monitor/Respond to Help Desk (HD) incident ticket queue and request ticket queue.
Provide insight into cyber attack vectors.
Perform malware analysis.
Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
Work directly with external vendors to resolve service issues and incidents.
Evaluate, plan, and implement required upgrades for hardware and software to remediate vulnerabilities.
Use a broad base of research methodologies to collect sufficient information to make qualitative recommendations on technology and technical architecture. These may include technology pilots, surveys, user interviews, Internet resources, vendor documents, trade magazines, books, and/or other resources.
The successful candidate should have strong analytical problem solving and decision-making skills, including experience in reducing operational overhead by leveraging and developing standard processes and procedures.
This position reports to the Security Operations Center Supervisor. Work hours are generally 8:00 AM - 5:00 PM, Monday
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The comprehensive collection of options including employer paid health insurance, low-cost insurance for dental, vision, and other insurance options, 12 paid holidays, generous vacation and sick leave, and retirement benefits. Benefit offerings depend on employment status. See the Benefits Eligibility Chart for more information.
Knowledge of: monitoring and responding to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks and other related security infrastructure; Microsoft 365, Azure and AWS cloud services, and Windows and Linux operating systems; and cloud-based application deployment architectures.
Skills in: providing operational, and customer support across large enterprise in accordance with Service Level Agreements; monitoring systems and networks for intrusions; identifying security flaws and vulnerabilities; producing detailed incident reports; performing proactive security assessments; performing malware analysis; conducting regular risk assessments; providing detailed reports for leaders within the organization; conducting threat analysis and penetration testing; and good written and verbal communication skills.
Ability to: work efficiently and effectively with little oversight; manage a mature operation based on repeatable processes and appropriate metrics; communicate effectively with both technical and non-technical stakeholders at all levels; diagnose issues and apply appropriate troubleshooting analysis; prepare and present facts clearly and concisely in both written and oral form; evaluate and document processes and record keeping methods; and contribute to process improvements.
Bachelor's degree in network security or another related information technology field and four (4) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an Associate's degree and six (6) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an equivalent combination of education and experience.
Management prefers candidates with:
Certified SOC Analyst (C/SA)
CompTIA Cybersecurity Analyst (CySA+)
Microsoft Certified: Security Operations Analyst Associate
Cisco Certified Network Associate (CCNA)
Attach résumé.
Out of state applicants are encouraged to apply; however, NCAOC does not reimburse travel or relocation expenses.
The Technology Services Division of the NC Administrative Office of the Courts is an award winning team! Check out our recent accolades:
Center for Digital Government
2012 State Level
2008 State Level
2003 State Level
Government Computer News Award
2014 IT Excellence
National Association of State Chief Information Officers
2012 State Level
2007 State Level
Meet the TSD Team of the NC Administrative Office of the Courts.
Employment Benefits
Generous Insurance Options
Retirement Package (purchase option for other government plans)
Flexible Benefits Package
401(k)
Vacation & Sick Leave
Longevity Program
Service Awards
Come join a great team! Learn more about the NC Administrative Office of the Courts here: http://www.nccourts.org/Careers
INSTRUCTIONS:
Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.
Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.
Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:
E-Verify Participation
E-Verify Participation (Spanish)
Right to Work
Right to Work (Spanish)
Travis Davis
NC Administrative Office of the Courts
Human Resources Division
https://www.nccourts.gov/about/about-judicial-branch/careers
State Of North Carolina