SOC Senior Analyst

SALARY GRADE:  26

The North Carolina Administrative Office of the Courts (NCAOC) seeks a highly qualified SOC Senior Analyst to support all NCAOC technology initiatives related to the Security Operations Center (SOC) monitoring and response capabilities.  In this position, you will monitor and respond to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks, and other related security infrastructure.

The role of the Security Operations Center is to improve North Carolina Administrative Office of the Courts (NCAOC) security posture while detecting, analyzing, preventing, and responding to cyber security incidents through threat detection, response, and prevention capabilities by continuously monitoring, unifying, and coordinating all cybersecurity technologies and operations

Your primary duties include, but are not limited to the following:

• Respond to security-related events and addresses user incidents and requests.

• Schedule and execute after-hours changes to optimize network and security environments in conjunction with Enterprise Change Management policies to augment and improve network configuration and security posture.

• Responsible for providing technical support in the creation and delivery of security solutions designed to meet customer business needs while protecting valuable information for all NCAOC users and the public that they service.

• Provide data for metrics and reports to all levels of TSD management.

• Monitor systems and networks for intrusions.

• Monitor/Respond to Help Desk (HD) incident ticket queue and request ticket queue.

• Provide insight into cyber attack vectors.

• Perform malware analysis.

• Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.

• Work directly with external vendors to resolve service issues and incidents.

• Evaluate, plan, and implement required upgrades for hardware and software to remediate vulnerabilities.

• Use a broad base of research methodologies to collect sufficient information to make qualitative recommendations on technology and technical architecture.  These may include technology pilots, surveys, user interviews, Internet resources, vendor documents, trade magazines, books, and/or other resources.

The successful candidate should have strong analytical problem solving and decision-making skills, including experience in reducing operational overhead by leveraging and developing standard processes and procedures.

This position reports to the Security Operations Center Supervisor.  Work hours are generally 8:00 AM - 5:00 PM, Monday

• Friday with some nights and weekends based on projects and workload.  Being part of the SOC on-call rotation is required.  This is a hybrid remote position, you will have an opportunity to work remotely (approximately 75%).

Judicial Branch employees are eligible for the North Carolina State Government benefits package.  The comprehensive collection of options including employer paid health insurance, low-cost insurance for dental, vision, and other insurance options, 12 paid holidays, generous vacation and sick leave, and retirement benefits.  Benefit offerings depend on employment status.  See the Benefits Eligibility Chart for more information.

Knowledge of:  monitoring and responding to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks and other related security infrastructure; Microsoft 365, Azure and AWS cloud services, and Windows and Linux operating systems; and cloud-based application deployment architectures.

Skills in:  providing operational, and customer support across large enterprise in accordance with Service Level Agreements; monitoring systems and networks for intrusions; identifying security flaws and vulnerabilities; producing detailed incident reports; performing proactive security assessments; performing malware analysis; conducting regular risk assessments; providing detailed reports for leaders within the organization; conducting threat analysis and penetration testing; and good written and verbal communication skills.

Ability to:  work efficiently and effectively with little oversight; manage a mature operation based on repeatable processes and appropriate metrics; communicate effectively with both technical and non-technical stakeholders at all levels; diagnose issues and apply appropriate troubleshooting analysis; prepare and present facts clearly and concisely in both written and oral form; evaluate and document processes and record keeping methods; and contribute to process improvements.

Bachelor's degree in network security or another related information technology field and four (4) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an Associate's degree and six (6) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an equivalent combination of education and experience.

Management prefers candidates with:

• Certified SOC Analyst (C/SA)

• CompTIA Cybersecurity Analyst (CySA+)

• Microsoft Certified:  Security Operations Analyst Associate

• Cisco Certified Network Associate (CCNA)

Attach résumé.

Out of state applicants are encouraged to apply; however, NCAOC does not reimburse travel or relocation expenses.

The Technology Services Division of the NC Administrative Office of the Courts is an award winning team! Check out our recent accolades:

Center for Digital Government

• Digital Government Achievement Awards

2012 State Level

• Government to Government

2008 State Level

• Government to Citizen

2003 State Level

• Best of the Web (BOW)

Government Computer News Award

2014 IT Excellence

• Public Sector Projects

National Association of State Chief Information Officers

2012 State Level

• Government to Business

2007 State Level

• Government to Government

Meet the TSD Team of the NC Administrative Office of the Courts.

Employment Benefits

Generous Insurance Options

Retirement Package (purchase option for other government plans)

Flexible Benefits Package
401(k)

Vacation & Sick Leave

Longevity Program

Service Awards

Come join a great team! Learn more about the NC Administrative Office of the Courts here: http://www.nccourts.org/Careers

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

• NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:

E-Verify Participation

E-Verify Participation (Spanish)

Right to Work

Right to Work (Spanish)

Travis Davis

NC Administrative Office of the Courts

Human Resources Division

https://www.nccourts.gov/about/about-judicial-branch/careers