SOC Operator

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Position Details:

Location: Decatur, AL

Shift: Full-time & Part-Time: varies

Pay: $18/hr

Must be 18+

Valid Driver's License

High School Diploma/GED

Must have or obtain a state security license prior to starting work

6 months security/military/law enforcement, or customer service or related experience

Ability to obtain a Twic card

Expert level skill level for computers. ability to multi task, expert customer service skills and ability to communicate to upper management.

CCTV or dispatch experience preferred

SOC Operator

SCIS is searching for a full time Control Center Operator. The ideal candidate will be responsible for the management of both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance monitors and camera systems, processing required reports and making appropriate notifications. They will perform a variety of dispatch and control center functions at assigned site; may be assigned a rank, as defined by client contract.

Essential Responsibilities

Monitors a central point: alarm monitoring dispatching, dispositioning and archiving security and fire alarms; controlling and directing daily routine activities for security and fire personnel and affect command/control procedures for emergencies. Monitoring and operating Closed Circuit TV (CCTV), video systems, alarm receiving equipment and integrated access control systems.

Operates both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance and intrusion monitors, alarms and camera systems, processing required reports and making appropriate notifications.

Uses communication equipment to include, but not limited to, two-way radio communications, telephone systems, secure phone, satellite phone, paging systems, alarm receiving equipment, and computer equipment.

Makes emergency response notifications and dispatches for all site emergencies in accordance with established procedures.

May include after hours dispatching of facilities personnel, site telephone operator services, plant access control monitoring and after hours Commuter Services Emergency Ride Home services.

Ensures compliance of UL2050 standard for National Industrial Security systems (dispatching, response, weekly generator test, fire extinguishers, emergency lighting, equipment protection (tarps), training, etc., as required.

Maintains all logs; reviewing and writing reports for incidents and emergencies utilizing a Significant Events Log during assigned shift.

Minimum Qualifications

Must have the legal right to work in the United States.

Must be at least18 years of age.

Must have and maintain a Security Officer certification for the state in which assigned.

Must have and maintain any required Control Center Operators certification for the state in which assigned.

Must have and maintain a valid motor vehicle operator's license if required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values

• Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values

• Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.