Job Description:The SOC N1 Security Analyst is responsible for protecting client infrastructures from cyberattacks. To do this, they will need to detect, qualify, and respond to security events.Main Responsibilities:Alert Management:
Monitor security incidents;
Conduct in-depth analysis of incidents, classify them according to procedures, and determine if they pose a real threat or not;
Handle or escalate alerts according to procedures;
Create tickets in the dedicated platform (Connecwise);
Follow up on assigned alerts;
Produce documentation related to incidents and their handling;
Communicate with clients as needed;
Monitor our clients infrastructures to detect threats ("health check").
Client Relationship:
Maintain the relationship with the client. Communicate and collaborate with clients to share information on incidents or events (when critical).
Training:
Participate in the onboarding process;
Participate in team training;
Stay informed about technological developments (training, reading) and sector news.
Leadership:
Propose improvements that can be made to the SOC;
Follow SOC procedures.
Security
Ensure the protection of client data;
Follow the company's and clients' data security guidelines;
Report incidents and anomalies affecting ESI operations to the internal security team.
Additional Information about the Position:
Use existing tools and provide feedback to levels 2 and 3 for continuous improvement;
Desired Profile:
Completed education in computer science;
Operating systems (Linux, Windows, Mac (optional));