Soak Server (Seasonal)

Loews Hotels Arlington , TX 76004

Posted 2 months ago

Opening soon in 2019, Live! By Loews-Arlington, TX, will treat guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.

Job Specific

  • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance

  • Sets up assigned station with all required supplies, "Mis en Place"

  • Greets guests in a polite professional manner according to Loews standards

  • Suggestively sells menu items to guests so as to enhance the dining experience

  • Records all aspects of guests order accurately and enters guest orders into POS terminal

  • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal

  • Monitors preparation of individual courses to ensure proper flow

  • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered

  • Serves all food and beverage items professionally, according to Loews Standards

  • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction

  • Prepares and presents accurate, complete guest check

  • Collects monies due and or applies charges to guest account using POS terminal

  • Completes end of shift revenue report and cash deposit

  • Performs all side work duties as assigned by manager/supervisor

  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times

  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

  • Is polite, friendly, and helpful to guests, management and fellow team members

  • Executes emergency procedures in accordance with hotel standards

  • Complies with required safety regulations and procedures

  • Attends appropriate hotel meetings and training sessions

  • Maintains cleanliness and excellent condition of equipment and work area

  • Complies with hotel standards, policies and rules

  • Recycles whenever possible

  • Remains current with hotel information and changes

  • Complies with hotel uniform and grooming standards

Qualifications

  • High School diploma or equivalent

  • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment

  • Thorough knowledge of food terminology, food service techniques and sanitation standards

  • Exceptional guest service skills

  • Basic computer skills

  • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift

  • Ability to work flexible schedule to include weekends and holidays

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Soak Server (Seasonal)

Loews Hotels